Hello everyone,

Thank you for expanding the focus to a broader range of professionals. I
think most of the issues faced are quite similar whether the target
audience consists of educators or other professionals...

A few thoughts in answer to the key questions below....


KEY QUESTIONS:

> 1. What are the latest advances in using technology to provide effective
> training at cost-efficient prices?

There was a online discussion a couple of weeks ago on the latest
advances in ODL, sponsored by the Commonwealth of learning.  A key point
that was made was that the latest advances in technology are not
necessarily the most appropriate to use in developing country contexts.
What is more important, and somewhat implied in the phrasing of the
question above, are advances in our understanding of best practices in
using all kinds of technologies, old and new, to address specific
in-service training needs for professionals in various fields.

> 2. What resources do we need to provide effective ICT-enhanced
> professional training? What technologies? Tools? Human resources?
> Infrastructure? Incentives, etc.? What level of financial investment
> should we be making?

What are the most effective pedagogical approaches?  

> 3. What role should ICT training programs play in developing countries?
> Can ICT-based training take the place of teachers and the social
> environment of classrooms?

I think blended learning, where part of the training takes place in
traditional classrooms  and part is ICT-based is probably best. However,
ICT-based training can mean a lot of different things.  It's one thing
to study on one's own with a CD-ROM and a computer and it's another to
take part in a collaborative online project with fellow professionals
who are scattered around the country or the world.  To some extent the
social environment of a classroom can be reproduced through online
spaces and communication tools. It's not easy, though, and it certainly
requires a skilled facilitator/instructor, especially if the learners
are new to this type of computer-mediated learning and to online
communities.

I would also argue that even in traditional classroom training, there is
a lot of learning that occurs outside of the social environment of the
classroom.


> 4. How can we ensure ICT-based training responds to the needs of the
> society? Are there community-based approaches to using ICT for
> professional training? Does the policy environment matter? If so, what
> kinds of policies are needed?

Because of the sometimes poor image of distance learning and the volume
of ICT-based training now being offered worldwide, official recognition
of courses and training program is important.  Accreditation,
certification... whatever is necessary to 1) make sure the training is
of high quality and recognized; 2) provide added motivation for the
learners.


> 5. Are there gender consideration issues related to using ICTs for
> professional development?

5a. Gender differences in access to ICTs obviously have an impact on who
is able to participate in training that requires access.

5b. Gender differences in communication styles have an impact on the
dynamics of online discussions (if online discussions are incorporated
in the training).  Some of this is positive (no one can interrupt you
online, you can write your message and post it without interference) and
some of it is not so positive (men may still tend to dominate
discussions and some women may still feel uncomfortable posting
messages).  Again, skilled facilitation is necessary to address
potential obstacle to participation by all.

5c. Time is a big problem.  Women generally have much less free time,
are more likely to be distracted by family emergencies (or regular
family-related activities).  This certainly puts women at a
disadvantage.    Much of this isn't unique to ICT-based training.
However, if the training is asynchronous (often advertised as learning
anywhere and anytime), there is a perception that because it is
ICT-based and the students don't have to go to a classroom on a specific
schedule, it is easier for busy professionals to handle.  This often
leads to underestimating the difficulty in finding the time to actually
study and complete ICT-based courses.


> 6. Do different ICTs have different "scalability requirements"?

Yes... I think there's a big difference between scaling up a radio
program, where the technology costs won't increase with scale and cost
per learner decreases with increased numbers of learners, and a
computer-based training program where initial technology costs and
ongoing maintenance can be substantial and do not decrease much with
scale.
I don't have solid numbers to back this up.

In any case, this should not be taken to imply that only radio programs
can or should be scaled up.

The nature of the technology in terms of its complexity (in use and
maintenance) may also have an impact in terms of scalability.  It may be
possible to find the three or four technical specialists to support a
pilot project that makes use of a sophisticated technology, but
impossible to find the 1000 technical specialists that would be needed
should the pilot be scaled up... In this hypothetical case, the scaling
up would require training 1000 of these technical specialists or finding
another approach than that used in the pilot project.


Barbara Fillip
Knowledge for Development, LLC
http://www.knowledgefordevelopment.com



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