I'm very happy too. BTW I'm in New Zealand, not the USA.  Each time I
ordered my shipment was sent by HK Post registered mail.   Locally
this was a track and trace courier system.  The glasses I got (2-3
weeks delivery) seem like what I ordered.  At maybe 20% of equivalent
glasses bought locally this seems like great value.

On Apr 11, 8:58 am, JH <[email protected]> wrote:
> I have now one pair of rimless single vision and one pair of rimless
> progressive glasses from Zenni.  I received both in a timely manner.
> At one point I ordered a replacement frame (after abusing the other
> ones) and when I placed my order, I heard from Zenni within 24 hours
> questioning my order (I had ordered a different frame than my glasses
> and they had looked at my records). They were right and I got my order
> fixed and received a credit for ordering only frames.
>
> I have not had bad service from Zenni. Although interestingly enough,
> when my replacement frames were a bit late it was because of the New
> Years celebrations in China (where my frames were made) I was amused.
> If only we celebrated holidays with such fervor (in the US).

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