On Tue, May 12, 2020 at 10:33:29AM +0100, Greater London Linux UUG wrote: > Don't even *dream* of going with BT. Their customer service is > beyond appalling. I've been struggling with them since February > when my mother died. Just finding a means to communicate with them > and tell them this has proved pretty much impossible. You can't > phone them; you can't e-mail them; they ignore written > communications. Utterly, utterly dreadful.
I had similar problems with them 30 years ago: I decided that I no longer needed one of the two phone lines that I had at an office. I wrote to them (on paper) to their registered office in London and just stopped paying the bills that continued to arrive. About a year later the threatened court action - so I just sent a copy of the letter. I don't have time to wade through their beurocrasy, so tell them, & let them soft themselves out. Far too many organisations are almost impossible to talk to these days :-( -- Alain Williams Linux/GNU Consultant - Mail systems, Web sites, Networking, Programmer, IT Lecturer. +44 (0) 787 668 0256 https://www.phcomp.co.uk/ Parliament Hill Computers Ltd. Registration Information: https://www.phcomp.co.uk/Contact.html #include <std_disclaimer.h> -- GLLUG mailing list GLLUG@mailman.lug.org.uk https://mailman.lug.org.uk/mailman/listinfo/gllug
