Le 15 juin 2004, à 17:13, Marco Gaiarin a écrit :
5) add a feature that IRM 1.4.X call ``fasttrack'': admin an tech users
are allowed to insert job as if they where another user, very usefoul
if people are more comfortable with phone calls or if you are an
HelpDesk (people call you, but it is better to have the job inserted
as if had the real user, so they can track).
This is a great feature... I used it with our internal helpdesk
software and it is really useful...
--
Jayce Piel ( [EMAIL PROTECTED] )
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