Hello, I have coded a Proof Of Concept (for FusionInventory plugin usage) but can be used for ticket system.
The problem : for a ticket escalation, we must delete each the groups and/or technicians, click on update button and after refresh, click on add button, select group or technician and click again on update button. This is heavy to manage with lot's of click and refresh of the page. Solution : use more javascript to remove and add groups/technicians. The Proof Of Concept (POC) : I use same system for next version of FusionInventory but using more javascript and it's a little better to manage. You can try on my server with glpi 0.83 devel version : 1/ Connect on http://glpipoc.siprossii.com/ Login : glpi password : poc 2/ go to url : http://glpipoc.siprossii.com/plugins/fusioninventory/front/task.form.php?id=1 3/ Go on second tab named "Job 1" and after you can try this system in "Job - ID 1 (Entité racine)" table and in row named "Définition" If you think this system is better, I can update it to the ticket form and send patch. David Durieux ++ _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
