Did you run the cron with a scheduled task (under windows)? Which schedule?
Did you activate the mail gate? Which schedule? Olivier MORON Miscellaneous Program Member RAYNET SNC Tel : +33 4 76 33 49 52 Fax: +33 4 76 70 56 63 From: glpi-dev-boun...@gna.org [mailto:glpi-dev-boun...@gna.org] On Behalf Of Ilyass ELHMAR Sent: Monday, April 29, 2013 12:10 PM To: Liste de diffusion des developpeurs GLPI Subject: Re: [Glpi-dev] Mail Gate it's always running, but no positive result. 2013/4/29 Moron, Olivier <olivier.mo...@raynet-it.com<mailto:olivier.mo...@raynet-it.com>> Hello, You should check if the cron is running... Olivier MORON Miscellaneous Program Member RAYNET SNC Tel : +33 4 76 33 49 52 Fax: +33 4 76 70 56 63 From: glpi-dev-boun...@gna.org<mailto:glpi-dev-boun...@gna.org> [mailto:glpi-dev-boun...@gna.org<mailto:glpi-dev-boun...@gna.org>] On Behalf Of Ilyass ELHMAR Sent: Monday, April 29, 2013 11:53 AM To: Liste de diffusion des developpeurs GLPI Subject: Re: [Glpi-dev] Mail Gate Thank you to be interesting, Normally, Mailgates retrieve emails automatically and create a ticket for each email by default, but it does not, if i don't enter to "Setup" --> "receivers" and click on "Get email tickets now", no ticket will be created. i hope i'm clear. Thank you in advance. 2013/4/29 Julien Dombre <m...@indepnet.net<mailto:m...@indepnet.net>> Le 26/04/2013 13:16, Ilyass ELHMAR a écrit : Hi, Please, is there an effective solution to the problem of Mail Gate (so that it can automatically retrieve emails from my inbox Hepdesk and create tickets) without retrieve emails manually. Hi, Soory but I do not understand your trouble. Mailgates retrieve emails automatically by default. And you can get them manually if you want disabling automatic action. Regards Thank you in advance. -- Ilyass ELHMAR 3ème Année cycle ingénieur, Génie Informatique, ENSA Khouribga _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org<mailto:Glpi-dev@gna.org> https://mail.gna.org/listinfo/glpi-dev _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org<mailto:Glpi-dev@gna.org> https://mail.gna.org/listinfo/glpi-dev -- Ilyass ELHMAR 3ème Année cycle ingénieur, Génie Informatique, ENSA Khouribga _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org<mailto:Glpi-dev@gna.org> https://mail.gna.org/listinfo/glpi-dev -- Ilyass ELHMAR 3ème Année cycle ingénieur, Génie Informatique, ENSA Khouribga
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