Mandi! DOMBRE Julien
  In chel di` si favelave...

> Yes I think lots of people would be interested in such a script.

Ok, give me some time to cleanup and comment a bit...


> I will try to answer to your questions quickly :
> - do you see that GLPI manage "site licences" using the global keyword ??
> It will solve lots of your problems I think.

...mmmh... i have site licence, but the software i install have also
the licence key/instalation key, so i cannot put both 'global' and
'asdcr-23456-...'
I suggest again to add a field (licence type) dropdown with values
'free', 'site', 'normal', 'client', ... and keep the licence key field
free to put real info.


> - do you see that you could add licences that are mark as 'to buy' ??

Ahem, no. I've had seen that, but i've not understood that i can use
for this.
But as above i think that this is suboptimal: consider the case when
you have to upgrade a bunch of critical box. Tipically i install an equal
set of new box, test, deploy, and keep the old box ``as is'' for some
time to be really sure that all works.
In this way i need to uninstall software (that i've not really
uninstalled), or ``fake buy'' some licence and then delete them.
I think better, really better, to simply have the licence count go
negative for some amount of time.
If you really dislike that, put a global configuration option that
enable or disable negative count licence.


Also, please, add a field to software that define the type of software
(SO, Application, Service Pack, ...).
Purely informational, but i think that can be usefoul in statistics.


> For your trouble using the helpdesk.html : you must to enable this feature
> in the general configuration of GLPI.

Ahem... sorry! ;(


I think i've found a little error in helpdesk.html. If i lookup
something (the '?') and i click on software (for example) the box are
filled with the software id, but the type remain ``computer''.
Considering that this form will be used by nontechnical users, this
could lead to a bunch of wrong request.

-- 
dott. Marco Gaiarin                                 GNUPG Key ID: 240A3D66
  Associazione ``La Nostra Famiglia''                http://www.sv.lnf.it/
  Polo FVG  -  Via della Bontà, 7 - 33078  -  San Vito al Tagliamento (PN)
  gaio(at)sv.lnf.it             tel +39-0434-842711    fax +39-0434-842797

                            Grazie, Polonia!
                        http://thankpoland.info/

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