Mandi! Eddy López Hernández In chel di` si favelave... > I have a problem...The GLPI do not collect all email ticket ... > I don't see any error > Any sugestión???
Moving from 0.78 to 0.80 i've found the same behaviour. AFAI've undrstood, before 0.80 all email get imported: if email match with some email's user, the ticket got associated correctly with that user; but if not, ticket got imported and associated with generic user. >From 0.80, only email that match user's email got imported, other are kept in the queue and have to be imported manually (force). I've asked about this behaviour change some month ago, but no reply arrived. Seems to me not related to rules: i've a generic rule that simply assign all email to the correct entity. My primary installation are still on 0.78, and i've only a test installation on 0.80, so i hope that someone can now explain... -- dott. Marco Gaiarin GNUPG Key ID: 240A3D66 Associazione ``La Nostra Famiglia'' http://www.sv.lnf.it/ Polo FVG - Via della Bontà, 7 - 33078 - San Vito al Tagliamento (PN) marco.gaiarin(at)sv.lnf.it tel +39-0434-842711 fax +39-0434-842797 Dona il 5 PER MILLE a LA NOSTRA FAMIGLIA! http://www.lanostrafamiglia.it/chi_siamo/5xmille.php (cf 00307430132, categoria ONLUS oppure RICERCA SANITARIA) _______________________________________________ Glpi-user mailing list [email protected] https://mail.gna.org/listinfo/glpi-user
