On 11/07/2013 20:01, Greg Scott wrote:
Well…OK. The “on my own” comment came from me after a long time and a
lot of work trying to figure this out. I just went back and checked –
I posted the original question on 7/8 at 8:18 PM. I asked a follow-up
question 7/9 at 12:27 PM, roughly 16 hours later. And then the “On my
own” post was on 7/10 at 12:27 AM, or around 28 hours after my
original question. I was feeling kind of lonely and, well, on my own
at the time. All times are USA Central time. I do work weird hours.
I believe the trolling comment was aimed at me, although what I actually
said was less polite than "you're on your own" :-)
I take the point that there is an active and helpful gluster support
community, but IMO that is papering over the underlying cracks. Any data
storage system must be built to hand the error cases first and foremost
- performance and features are secondary. What's the point of having any
sort of redundant system which happily copies your data when everything
is working fine, but then gets itself into a twist when there's a problem?
Without the documentation of the algorithms and states, there's no way
to dig yourself out manually either. Gluster used to have a half-decent
wiki in the 2.x days, but that was orphaned, and now basically the
technical internal documentations consists of a couple of blog postings.
You have the source code of course, but for various pluggability and
performance reasons, gluster's source is hard to get one's head around
(I couldn't anyway). And even then, it shouldn't be the norm to have to
read source code when things break in a production environment. The
procedures should be documented - where to look, what you may see in
different scenarios, what actions you should take in those scenarios.
I apologise if my remarks came across as facetious, but to be honest, I
wish someone had pointed out the issues before I had started on the
journey into gluster and back out again. Since making that posting, I've
had a couple of private replies in support of what I said. Maybe it's
considered impolite to say anything negative about a project on that
project's mailing list.
I remain on the list, mostly lurking, to see if one day things improve.
However if someone will set up a gluster-ex-users mailing list, I'll
join that :-)
Regards,
Brian.
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