Just read your very clear and detailed post, which sounded like you were
responding to my problem of a year ago.  However, the problem you solved
wasn't mine.  I *wasn't* seeking a way to add a new canned response.

*~Diane*

On Sun, Feb 23, 2014 at 5:35 AM, Aryeh Tanz <[email protected]> wrote:

> Wow I solved this problem!
>
> I could see my list of only five responses, but I could not get to the
> selection for creating a new canned response.
>
> Here's the trick:
>
>    1. Select "Canned Responses".  Now if you try to scroll down and find
>    the drop-down list is not responding, first *do not panic.*
>    2. If you notice it, the arrow key is working fine.  It's going to
>    save you.  Select the top entry.  Let's say you have five of them.  Arrow
>    key down one, two, three, four, five--now your are on the next list, where
>    if you clicked 'Enter' you would replace the current entry featured there
>    with your screen.  Do not do this.
>    3. Instead, Arrow-Key down five more times.  You will see NOTHING, but
>    the highlighted top entry will no longer be highlighted.  Do not fear, your
>    trusty arrow key is doing it's work dropping down through the list you
>    cannot see, and you are now at the bottom of the list.
>    4. Arrow-key down one last time, and you will select the choice for
>    making a new entry.  Click "Enter".  *Voila!*
>
>
> On Thursday, February 14, 2013 11:14:36 PM UTC+2, Diane wrote:
>>
>> The problem I have encountered on the new compose interface does not
>> occur with the old.  I am having difficulty going to the drop-down menu of
>> Canned Responses without losing contact with Canned Responses.  It has been
>> very frustrating and time-consuming to figure out how to get around this.
>>  The expedient solution has been to go back to the old compose page.  Any
>> suggestions?
>>
>> ~D
>> odo
>>
>

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