Dear Groups, A couple of years ago we created a domain and a few accounts under it. However, the accounts were always logged in on stable PC's and on mobile devices during that time. Recently, we have begun a rebuild of some of the computers and smartphones for the company and the account information has been lost for a couple of them. We, as creators of the domain and administrators of the "admin" account, are held responsible for those accounts.
Unfortunately, the techs who created the domains two years ago did not document the information for any of the accounts and worse, the ADMIN account! We have all the necessary information to verify that it was us that created the account, but we have no idea who we need to contact or where we need to go to regain access to these accounts. We have tried contacting Google reps to find a way to resolve this issue, however we found out that Google does not have an actual customer support line that helps out with these sorts of issues. In the end we resolved to post here and hope that some administrator with knowledge of previous occurrences similar to this one happening can help us out. Please help us. Thanks to our previous reps we have no record of any of these accounts and we URGENTLY need to access the administrator account. -Joel Arenas - PacStates Senior Tech & Sales Rep -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
