On Sunday, April 13, 2014 1:42:37 AM UTC-4, Andy wrote: > > On Sat, Apr 12, 2014 at 5:08 PM, Francisco Azevedo < > franciscod...@gmail.com <javascript:>> wrote: > > You guys are pointing out a very good, offtopic, question. Why do you guys >> think that, because gmail offers a free service, it doesn't need to offer >> proper support? >> > > No. Google provides the basic support to give you 15 GB of free storage > with good security and uptime, and they backup that storage so that if a > failure happens on their end, they can likely restore what you had. > > What they don't provide is personal / individual support, as in, a > customer service agent to handle your calls, or a support system to fix > mistakes a user makes. Those things cost money, lots of it. I think the > vast majority of questions about missing messages come from people who > accidentally deleted important messages and now they want them back. We > see questions about that here in this Googlegroup repeatedly. > > Andy > > All my sent emails just disappear after about 48 hours. Not deleting any of them.
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