Request Tracker immediately comes to mind for the trouble-ticketing system. I've been using it a couple months now and it's great for that. As for the datalogging->graphing program, I don't have any suggestions. But I use Nagios for system monitoring, which can certainly do the datalogging part. It's nothing very presentable, but I'm sure anyone with a little graphics cleverness can program up a couple of nice SVG generators for the logs. -Neil
On Tuesday 17 January 2006 12:11 am, mike shlitz wrote: > Hi, > > I'm interested in recommendations/opinions of two > types of software, something that can be used to > generate "trouble tickets" and another that can take > log data from server/network feedback and arrange it > into a nice report format suitable for sending to a > customer. Any advice or caveats would be greatly > appreciated. > > Thanks, > > Mike > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > _______________________________________________ > gnhlug-discuss mailing list > gnhlug-discuss@mail.gnhlug.org > http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss _______________________________________________ gnhlug-discuss mailing list gnhlug-discuss@mail.gnhlug.org http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss