On Mon, 2021-07-26 at 13:19 +0300, Нарт Лӏыша via gnome-i18n wrote: > Here my feedback in the following points: > 1. From a newcomers perspective, these are not positive signs that would make > me feel welcomed! It's off putting!
It's certainly not ideal, though adding a new language isn't generally a newcomer-y thing and requires specific people to help. Generally if you were having problems working with gettext or general d-l issues more of us could assist. > 2. Giving answers such as "people on vacation", is not satisfactory! We're a small group of volunteers… > Imagine in a situation where I work in an organisation, trying to adopt open > source and free software, and my boss is waiting for results then I give > her/him such excuse! I'm not sure it's an excuse - Especially with GUADEC this last week (as well as recent weather issues) it's perfectly possible the relevant people are unavailable. Generally we keep this mailing list fairly quiet so when someone can't help, even if they've seen the message, they often won't reply > The first impression she/he would get is: "this is not a serious project that > we would want to invest our time and resources in!" > 3. I think Public Relations is a vitale part in any project, I understand > that people have different characters and attitudes, and that is why there > should be a special team that handles this stuff. I'm not sure a PR department would have helped here > 4. Being a volunteer doesn't give you the card planche to be rude to people, I assume there is missing context here (also: card planche? I assume you mean carte blanche but it doesn't quite fit?) > and you shouldn't give yourself any excuse to be impolite! The attitude > should always be to de-escalate Well ideally nothing escalates in the first place of course > 5. Think of open source and free software as if you are running a business, > and behave accordingly. So how much are you, as a customer of our business, intending to pay? :-) > > Thank you for Reading this message. > Zander
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