> On Nov 12, 2017, at 10:36 AM, Chris Szilagyi <ch...@apex-internet.com> wrote:
> 
> On 11/12/2017 11:01 AM, John Ralls wrote:
>> 
>>> On Nov 12, 2017, at 4:38 AM, Chris Szilagyi <ch...@apex-internet.com> wrote:
>>> 
>>> Hello:
>>> 
>>> Recently our Discover credit card online banking stopped working. It seems 
>>> to be caused by our credit card number being changed, I think, as the time 
>>> it stopped was around the time they changed it. Originally I went in to the 
>>> AQBanking setup and just changed the account # there, and tried to download 
>>> transactions and get the "no transactions for the selected time period" 
>>> message.  I then tried deleting the online account in the AQBanking setup, 
>>> and re-created it, but still get the same error.  I did notice that at the 
>>> end of the AQBanking setup wizard where you select the associated GNUCash 
>>> account, the GNUCash account has the old credit card # on it under the 
>>> Account ID column, but I am not sure if that really matters, I haven't been 
>>> able to find any way to change the Account ID.  If it doesn't matter 
>>> anyway, then I'm not concerned with it as long as it works.
>>> 
>>> Am I doing this correctly and does anybody have any ideas of something else 
>>> I can try?  I appreciate the help.  Thank you.
>> Check the download period in the first dialog box that comes up when you 
>> select Actions>Online Actions>Get Transactions. GnuCash resets the “last 
>> retrieved date” to today even when the retrieval is unsuccessful, so on 
>> subsequent attempts one must set the beginning date to the date of the last 
>> sucessful retrieval.
>> 
>> The name of the target account doesn’t matter as long as it’s the account 
>> you want to use.
>> 
>> Regards,
>> John Ralls
>> 
> 
> I have tried setting the dates to as far back as 6 months, and up to the past 
> 30 days' worth... and still receive the same message. Thank you for 
> clarifying the account name.
> 
> If there is anything else I can try please let me know, thank you!

I trust that you can see the transactions on the website and that you've 
re-checked the account number a couple of dozen times by now. Does the 
AQBanking log window show anything unexpected?

Regards,
John Ralls


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