> On May 8, 2018, at 7:30 AM, Anthony Dardis <adar...@runbox.com> wrote: > > Sorry, Adrien Monteleone suggested I post the crash log there at > gnucash-user; I'll put it at the bug tracker next time. > > Is there a better / more reliable thing to get out of Mac OS than one of > these crash logs? I just selected and copied the text from the crash log. >
And > On May 8, 2018, at 7:42 AM, Anthony Dardis <adar...@runbox.com> wrote: > > should I just attach the .crash file rather than making a .txt file? > > > On 5/8/18 10:14 AM, John Ralls wrote: >> >>> On May 8, 2018, at 5:56 AM, Anthony Dardis <adar...@runbox.com> wrote: >>> >>> Attached is a crash log for a 3.1-1 crash on OS X 10.13.4 on MacBook Air >>> 2015. >>> >>> Context: I was reconciling each of my high activity accounts at beginning >>> of month last week; the first two went smoothly; I opened the account to >>> reconcile the third, clicked the Reconcile button, and GnuCash crashed >>> "completely", just disappeared and stopped. >>> >> It’s much better to use the bug tracker for crash reports. Mailing list >> articles tend to get forgotten about. >> >> I’m not sure how reliable that backtrace is, the libraries on the left don’t >> match up well with the functions on the right. Please remember to copy the list on all replies. The “.crash” is a plain text file, so no transformation is necessary. The only thing to do is to set the file type to “text/plain” when you upload it to bugzilla so that it’s readable in the browser. There’s a little more data you can collect: You can run GnuCash from the command line with the --debug and --extra options and crash it again--assuming that there’s something about the data that caused the crash rather than some random problem in Gtk--and attach the resulting trace file to the bug, pasting in any output in the Terminal window as well. Regards, John Ralls _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
