> On May 8, 2018, at 7:30 AM, Anthony Dardis <adar...@runbox.com> wrote:
> 
> Sorry, Adrien Monteleone suggested I post the crash log there at 
> gnucash-user; I'll put it at the bug tracker next time.
> 
> Is there a better / more reliable thing to get out of Mac OS than one of 
> these crash logs? I just selected and copied the text from the crash log.
> 

And
> On May 8, 2018, at 7:42 AM, Anthony Dardis <adar...@runbox.com> wrote:
> 
> should I just attach the .crash file rather than making a .txt file?
> 
> 
> On 5/8/18 10:14 AM, John Ralls wrote:
>> 
>>> On May 8, 2018, at 5:56 AM, Anthony Dardis <adar...@runbox.com> wrote:
>>> 
>>> Attached is a crash log for a 3.1-1 crash on OS X 10.13.4 on MacBook Air 
>>> 2015.
>>> 
>>> Context: I was reconciling each of my high activity accounts at beginning 
>>> of month last week; the first two went smoothly; I opened the account to 
>>> reconcile the third, clicked the Reconcile button, and GnuCash crashed 
>>> "completely", just disappeared and stopped.
>>> 
>> It’s much better to use the bug tracker for crash reports. Mailing list 
>> articles tend to get forgotten about.
>> 
>> I’m not sure how reliable that backtrace is, the libraries on the left don’t 
>> match up well with the functions on the right.

Please remember to copy the list on all replies.

The “.crash” is a plain text file, so no transformation is necessary. The only 
thing to do is to set the file type to “text/plain” when you upload it to 
bugzilla so that it’s readable in the browser.

There’s a little more data you can collect: You can run GnuCash from the 
command line with the --debug and --extra options and crash it again--assuming 
that there’s something about the data that caused the crash rather than some 
random problem in Gtk--and attach the resulting trace file to the bug, pasting 
in any output in the Terminal window as well.

Regards,
John Ralls

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