Nicholas,

Thanks for following up, glad you got it working. But next time please remember 
to copy the list.

> On May 30, 2018, at 4:53 PM, Nicholas Shust <nshu...@reagan.com> wrote:
> 
> I reinstalled Mac OSX and it is now working.  Obviously, something got hosed 
> in the OS that was causing the problem.  I have no idea what, so there is 
> nothing to tell you guys.
> 
> 
> 
>> On May 29, 2018, at 11:44 AM, John Ralls <jra...@ceridwen.us 
>> <mailto:jra...@ceridwen.us>> wrote:
>> 
>> Me either. Is there anything in the trace file 
>> (https://wiki.gnucash.org/wiki/Tracefile 
>> <https://wiki.gnucash.org/wiki/Tracefile>)?
>> As long as it isn’t quitting before logging starts you can get more detail 
>> into the trace file with the --debug parameter when launching from the 
>> command line.
>> 
>> Regards,
>> John Ralls
>> 
>>> On May 29, 2018, at 7:57 AM, Nicholas Shust <nshu...@reagan.com 
>>> <mailto:nshu...@reagan.com>> wrote:
>>> 
>>> Ok, did this.  Actually, did that before with the same problem.  Here is 
>>> the info from the terminal:
>>> 
>>> Last login: Mon May 28 18:10:26 on ttys000
>>> Nicholass-iMac:~ nicholas$ /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> 
>>> (process:1826): gnc.gui-WARNING **: [mac_set_languages()] Language list: 
>>> en:en_US:C
>>> Found Finance::Quote version 1.47
>>> Nicholass-iMac:~ nicholas$ 
>>> 
>>> 
>>> Not sure what is going on.
>>> 
>>>> On May 28, 2018, at 11:35 PM, John Ralls <jra...@ceridwen.us 
>>>> <mailto:jra...@ceridwen.us>> wrote:
>>>> 
>>>> And by-the-way, don’t try to run GnuCash from inside the dmg. Drag it to 
>>>> your regular file system somewhere; the “canonical” location is 
>>>> /Applications, but it doesn’t really matter.
>>>> 
>>>> Regards,
>>>> John Ralls
>>>> 
>>>>> On May 28, 2018, at 8:10 PM, John Ralls <jra...@ceridwen.us 
>>>>> <mailto:jra...@ceridwen.us>> wrote:
>>>>> 
>>>>> OK, but that’s not what you’re running from the command line.
>>>>> 
>>>>> Regards,
>>>>> John Ralls
>>>>> 
>>>>> 
>>>>>> On May 28, 2018, at 6:51 PM, Nicholas Shust <nshu...@reagan.com 
>>>>>> <mailto:nshu...@reagan.com>> wrote:
>>>>>> 
>>>>>> Here is more info from the Gnucash file itself:
>>>>>> 
>>>>>> Kind:  Application
>>>>>> Size:  356,791,772 bytes (394.7 MB on disk)
>>>>>> Where:  /Volumes/Gnucash-3.1 3
>>>>>> Disk Image:  /Users/nicholas/Downloads/Gnucash-Intel-3.1-3.dm
>>>>>> Created:  May 10, 2018 at 3:18 PM
>>>>>> Modified: May 10, 2018 at 3:18 PM
>>>>>> Version:  3.1
>>>>>> Copyright:  Copyright 2018 Gnucash Contributors
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On May 28, 2018, at 8:25 PM, David Carlson <david.carlson....@gmail.com 
>>>>>>> <mailto:david.carlson....@gmail.com> 
>>>>>>> <mailto:david.carlson....@gmail.com 
>>>>>>> <mailto:david.carlson....@gmail.com>>> wrote:
>>>>>>> 
>>>>>>> Nicholas,  Can you report the exact name, size and date stamp on the 
>>>>>>> .dmg file which you installed?  Somehow it seems that you are not 
>>>>>>> actually getting the correct file.
>>>>>>> 
>>>>>>> David C
>>>>>>> 
>>>>>>> On Mon, May 28, 2018 at 4:56 PM, Nicholas Shust <nshu...@reagan.com 
>>>>>>> <mailto:nshu...@reagan.com> <mailto:nshu...@reagan.com 
>>>>>>> <mailto:nshu...@reagan.com>>> wrote:
>>>>>>> Ok, used that link. Here are the results.
>>>>>>> 
>>>>>>> (process:1067): gnc.gui-WARNING **: [mac_set_languages()] Language 
>>>>>>> list: en:en_US:C
>>>>>>> 
>>>>>>> 
>>>>>>> This is a development version. It may or may not work.
>>>>>>> Report bugs and other problems to gnucash-de...@gnucash.org 
>>>>>>> <mailto:gnucash-de...@gnucash.org> <mailto:gnucash-de...@gnucash.org 
>>>>>>> <mailto:gnucash-de...@gnucash.org>>
>>>>>>> You can also lookup and file bug reports at http://bugzilla.gnome.org 
>>>>>>> <http://bugzilla.gnome.org/> <http://bugzilla.gnome.org/ 
>>>>>>> <http://bugzilla.gnome.org/>>
>>>>>>> To find the last stable version, please refer to http://www.gnucash.org 
>>>>>>> <http://www.gnucash.org/> <http://www.gnucash.org/ 
>>>>>>> <http://www.gnucash.org/>>
>>>>>>> Found Finance::Quote version 1.47
>>>>>>> 
>>>>>>> (Gnucash:1067): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>> dimensions. Did you forget to allocate a size? (node header owner 
>>>>>>> GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:1067): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>> dimensions. Did you forget to allocate a size? (node tabs owner 
>>>>>>> GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:1067): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>> dimensions. Did you forget to allocate a size? (node tab owner 
>>>>>>> GtkNotebook)
>>>>>>> Nicholass-iMac:~ nicholas$ 
>>>>>>> 
>>>>>>> 
>>>>>>> Looks the same.  Now I can’t open my old version (3.0) with the last 
>>>>>>> file I was using.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> On May 28, 2018, at 5:14 PM, David Carlson 
>>>>>>>> <david.carlson....@gmail.com <mailto:david.carlson....@gmail.com> 
>>>>>>>> <mailto:david.carlson....@gmail.com 
>>>>>>>> <mailto:david.carlson....@gmail.com>>> wrote:
>>>>>>>> 
>>>>>>>> Use this link from the GnuCash home 
>>>>>>>> page:<https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg
>>>>>>>>  
>>>>>>>> <https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg><https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg
>>>>>>>>  
>>>>>>>> <https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg>>>
>>>>>>>> 
>>>>>>>> 
>>>>>>>> David C
>>>>>>>> 
>>>>>>>> On Mon, May 28, 2018 at 3:38 PM, John Ralls <jra...@ceridwen.us 
>>>>>>>> <mailto:jra...@ceridwen.us> <mailto:jra...@ceridwen.us 
>>>>>>>> <mailto:jra...@ceridwen.us>>> wrote:
>>>>>>>> Please remember to copy the list on all replies.
>>>>>>>> 
>>>>>>>> The warning about negative dimensions is a (harmless) bug in 
>>>>>>>> GtkNotebook.
>>>>>>>> 
>>>>>>>> But the note about “This is a development version” means that it’s not 
>>>>>>>> GnuCash 3.1, it’s a git build. Where did you get it?
>>>>>>>> 
>>>>>>>> Regards,
>>>>>>>> John Ralls
>>>>>>>> 
>>>>>>>>> On May 28, 2018, at 12:01 PM, Nicholas Shust <nshu...@reagan.com 
>>>>>>>>> <mailto:nshu...@reagan.com> <mailto:nshu...@reagan.com 
>>>>>>>>> <mailto:nshu...@reagan.com>>> wrote:
>>>>>>>>> 
>>>>>>>>> John
>>>>>>>>> 
>>>>>>>>> Here is the output when I run the terminal version:
>>>>>>>>> 
>>>>>>>>> (process:670): gnc.gui-WARNING **: [mac_set_languages()] Language 
>>>>>>>>> list: en:en_US:C
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> This is a development version. It may or may not work.
>>>>>>>>> Report bugs and other problems to gnucash-de...@gnucash.org 
>>>>>>>>> <mailto:gnucash-de...@gnucash.org> <mailto:gnucash-de...@gnucash.org 
>>>>>>>>> <mailto:gnucash-de...@gnucash.org>> <mailto:gnucash-de...@gnucash.org 
>>>>>>>>> <mailto:gnucash-de...@gnucash.org> <mailto:gnucash-de...@gnucash.org 
>>>>>>>>> <mailto:gnucash-de...@gnucash.org>>>
>>>>>>>>> You can also lookup and file bug reports at http://bugzilla.gnome.org 
>>>>>>>>> <http://bugzilla.gnome.org/> <http://bugzilla.gnome.org/ 
>>>>>>>>> <http://bugzilla.gnome.org/>> <http://bugzilla.gnome.org/ 
>>>>>>>>> <http://bugzilla.gnome.org/> <http://bugzilla.gnome.org/ 
>>>>>>>>> <http://bugzilla.gnome.org/>>>
>>>>>>>>> To find the last stable version, please refer to 
>>>>>>>>> http://www.gnucash.org <http://www.gnucash.org/> 
>>>>>>>>> <http://www.gnucash.org/ <http://www.gnucash.org/>> 
>>>>>>>>> <http://www.gnucash.org/ <http://www.gnucash.org/> 
>>>>>>>>> <http://www.gnucash.org/ <http://www.gnucash.org/>>>
>>>>>>>>> Found Finance::Quote version 1.47
>>>>>>>>> 
>>>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>>>> dimensions. Did you forget to allocate a size? (node header owner 
>>>>>>>>> GtkNotebook)
>>>>>>>>> 
>>>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>>>> dimensions. Did you forget to allocate a size? (node tabs owner 
>>>>>>>>> GtkNotebook)
>>>>>>>>> 
>>>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>>>> dimensions. Did you forget to allocate a size? (node tab owner 
>>>>>>>>> GtkNotebook)
>>>>>>>>> 
>>>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>>>> dimensions. Did you forget to allocate a size? (node header owner 
>>>>>>>>> GtkNotebook)
>>>>>>>>> 
>>>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>>>> dimensions. Did you forget to allocate a size? (node tabs owner 
>>>>>>>>> GtkNotebook)
>>>>>>>>> 
>>>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative 
>>>>>>>>> dimensions. Did you forget to allocate a size? (node tab owner 
>>>>>>>>> GtkNotebook)
>>>>>>>>> 
>>>>>>>>> Looks like there is a bug in the Gnucash code.
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>>> On May 28, 2018, at 12:04 PM, John Ralls <jra...@ceridwen.us 
>>>>>>>>>> <mailto:jra...@ceridwen.us> <mailto:jra...@ceridwen.us 
>>>>>>>>>> <mailto:jra...@ceridwen.us>> <mailto:jra...@ceridwen.us 
>>>>>>>>>> <mailto:jra...@ceridwen.us> <mailto:jra...@ceridwen.us 
>>>>>>>>>> <mailto:jra...@ceridwen.us>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>>> On May 28, 2018, at 8:45 AM, annapolishome via gnucash-user 
>>>>>>>>>>> <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> 
>>>>>>>>>>> <mailto:gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org>> 
>>>>>>>>>>> <mailto:gnucash-user@gnucash.org 
>>>>>>>>>>> <mailto:gnucash-user@gnucash.org><mailto:gnucash-user@gnucash.org 
>>>>>>>>>>> <mailto:gnucash-user@gnucash.org>>>> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> actually, I just downloaded 3.1-3 for the Mac Intel and tried to 
>>>>>>>>>>> install and
>>>>>>>>>>> am still having the same problem.  looks like everything is going 
>>>>>>>>>>> fine until
>>>>>>>>>>> it gets to the open and then it immediately exits.
>>>>>>>>>> 
>>>>>>>>>> If it's crashing it will leave a crash report which you can find 
>>>>>>>>>> with Applications:Utilities:Console; select User Reports from the 
>>>>>>>>>> sidebar.
>>>>>>>>>> 
>>>>>>>>>> Otherwise you can look at the trace file [1], but you may need to 
>>>>>>>>>> run it from the command line (open Applications:Utilities:Terminal 
>>>>>>>>>> and type /Applications/Gnucash.app/Contents/MacOS/Gnucash; if you 
>>>>>>>>>> put GnuCash somewhere besides Applications then substitute the path) 
>>>>>>>>>> to see error messages that escape the logger.
>>>>>>>>>> 
>>>>>>>>>> Regards,
>>>>>>>>>> John Ralls
>>>>>>>>>> 
>>>>>>>>> 
>>>>>>>> 
>>>>>>>> _______________________________________________
>>>>>>>> gnucash-user mailing list
>>>>>>>> gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> 
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>>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>> 
>>>>> 
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