> Message: 3 > Date: Tue, 17 Jul 2018 21:19:29 +0100 > From: Michael Berkson <michael.berk...@tiscali.co.uk> > To: gnucash-user@gnucash.org > Subject: [GNC] Lost Files > Message-ID: <19067f7d-1b8d-4c94-a732-b7113b1bf...@tiscali.co.uk> > Content-Type: text/plain; charset=utf-8; format=flowed > > I have lost all ledger and log files between 13 Oct 2017 and 15 July > 2018.? Unbelievably, they are also missing from my off-line back up. > > On 14 July 2018, I tried to open GnuCash.? The sequence appeared normal > until completion of user data download, when the file opened as a > minimized icon on the task bar, which I could not expand or read.?? > Since then every attempt to open GnuCash brings up? the 13 Oct 2017 > version updated only by scheduled credits. > > I am using GnuCash 3.1.? My operating System is Windows 10 Professional > and my preferred browser is Firefox 61.0.1 (32-bit). > > I have run a System Restore and two lost file programs, EaseUS Data > Recovery and DiskDigger, without success. > > Can you please help me to retrieve my missing accounts. > > -- > Thanks > > Michael Berkson > > Southernwood > 5 Woollards Lane > Great Shelford > CAMBRIDGE > CB22 5LZ > > Tel (Home) 01223 844503 > Office 01223 840510 > Mobile 07505 948170 > e-mail michael.berk...@tiscali.co.uk >
Hi Michael, I suspect your data files are OK but they are not where you think they are. Sounds like you have hit a bug that has already been fixed in the latest version. Either update to 3.2 or edit your .gcm file and replace both -32000 figures with 0 before starting GnuCash. See https://bugs.gnucash.org/show_bug.cgi?id=796256 Regards, Chris Good _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
