> On Sep 21, 2018, at 5:17 AM, Margo J. Hittleman <mj...@cornell.edu> wrote: > > As others have noted in the past, Gnucash does not seem to be working well > with High Sierra. I am currently unable to open the Gnucash app at all. I am > using High Sierra 10.13.6 on a MacBook Air, and just downloaded the latest > version of Gnucash (3.2). The same thing happens whether I am using the app > that was already on my computer (which I think was the latest, but am not > certain), or I try to open the just downloaded version. When I launch the > app, it goes through the process of seemingly loading, and then stops without > opening. I have YEARS of financial data on this app, so I hope there is a > way to get it to work! Thank you.
It’s far more likely to be a problem with your data file than anything to do with MacOS. First, look at the trace file [1] for errors. If there aren’t any, try running GnuCash from a Terminal session with debugging (/Applications/Utilities/Terminal, command line /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug --extra). That will result in a more detailed trace file and may print something useful to the terminal as well. If GnuCash is crashing MacOS will write a crash report. The easy way to view those is in Console (/Appliations/Utilities/Console) under User Reports. If you have some of those, open a bug report at https://bugs.gnucash <https://bugs.gnucash/>.org and *attach*, not paste into comments, the crash report (right click, pick “Reveal in Finder” to locate it) and the trace file. Regards, John Ralls [1] https://wiki.gnucash.org/wiki/Trace_file <https://wiki.gnucash.org/wiki/Trace_file> _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.