Please ignore last email. I have sorted it now ( thnak goodness!) by
installing 3.3 again, but to a different folder. I have found that this
automatically picks up my existing accounts and transactions. Well done,
Gnucash!
Richard

On Fri, 16 Nov 2018 at 12:52, Richard Jones <richardtrevorjo...@gmail.com>
wrote:

> Hello
> Can anyone advise how to fix this problem I have after trying
> unsuccessfully to update to a more recent version of Gnucash?
> Environment Windows 10. Existing Gnucash 2.6.6 2015-03.30. Tried to instal
> version 3.3 - after setting restore point. Update appeared successful but
> it would not work - error message appeared about not found file. I restored
> system prior to restore point. All my program files are now the old
> versions. When I start gnucash, the initial screen appears indicating it is
> loading but then disappears and nothing else happens and no error mesage.
> The program is seen as running in Task Manager but is doing nothing.
> How can I get it working again?
> Any advice much appreciated.
> Regards
> Richard
>
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