The installation for Gnucash is like many other Mac apps that I've loaded that had a dmg file that opened up, and the user was expected to drag the app into the Applications folder. Someone must have felt this was a common enough practice to obviate the need for explanation.
Unfortunately, additional details about this process were omitted from the Installation page on the wiki, to which the user is directed from the main website. I have added these instructions to the page for future users.I David On December 3, 2018, at 9:27 PM, Gerry Starnes <gerrystar...@gmail.com> wrote: Actually, it was the lack of instruction that was confusing. When I double-clicked on the Volume, it opened a window with the program and other support files. And that was it. Most usually, there is either an instruction to drag the file into the Applications folder or an installer runs. Since neither happened, I wasn't sure if something went wrong, and unsure of what to do with the support documents. Then, when I clicked on the program in that window, it appeared to start to run but stopped. I did that several times with the same result. So, I was confused. Someone in this thread gave me the clue to drag the program into the Applications folder (but still what about the support docs?). Instead, I created a separate folder in the Applications folder for the new files, renamed the old file and ran it from there. I'm always wary about losing something, so unless the program updates internally, I'm always cautious. Maybe overly so, but this data is too important to lose. Gerry S On Mon, Dec 3, 2018 at 5:46 AM David T. <sunfis...@yahoo.com> wrote: Gerry, I'm curious what installation instructions were confusing? David T On Mon, Dec 3, 2018 at 8:12, Gerry Starnes <gerrystar...@gmail.com> wrote: Actually I’m a MacHead. =) The GnuCash installation is not clear and different programs install differently. It doesn’t do the usual “Drag this to Applications” kind of instruction. Some open source programs use a variety of installation procedures. Just glad I figured it out. Gerry S On Dec 2, 2018 at 8:32 PM, <David T.> wrote: Dave, I'm pretty sure Gerry was not talking about configuration files. His references to folders in Applications suggests that. The terminology he uses suggests he is more familiar with Windows or Linux than the Mac, since (as John notes elsewhere) the only installation one needs to do for Gnucash on the Mac is drag the executable into Applications. FWIW, Gerry, you can install different versions of gnucash on a mac simply by changing the name of the app in the Applications folder. I have 2.6.21 and 3.3 side by side on my machine. Increasingly, I open 3.3, but I keep 2.6.21 because the look is more to my taste. David On Mon, Dec 3, 2018 at 4:58, David Reiser via gnucash-user <gnucash-user@gnucash.org> wrote: On a Mac, the Gnucash support files are either in the app bundle itself, or in ~/Library/Application Support/Gnucash, so it takes a little work to move them from Windows/Linux to a Mac. -- Dave Reiser dbrei...@icloud.com > On Dec 2, 2018, at 3:15 PM, Gerry Starnes <gerrystar...@gmail.com> wrote: > > I had the same problem with 3.3. I had to add a couple of steps though. > > 1) renamed the old folder in Applications to GnuCash 2.2 > 2) created a new folder for GnuCash 3.3 in the Applications folder. > 3) copied all of the files in the window that opened when I double clicked > the installer volume to the new GnuCash 3.3 folder > 4) clicked on GnuCash in the new folder > > This opened GnuCash correctly and it also found my previous data files. Seems > to me that something about the installation does not actually put the > executable and support files in the Applications folder. > > Gerry S > > On Sun, Dec 2, 2018 at 1:21 PM David Reiser via gnucash-user > <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org>> wrote: > On Dec 2, 2018, at 12:17 PM, Jules Levinson <juleslevin...@comcast.net > <mailto:juleslevin...@comcast.net>> wrote: > > > > I have used GnuCash for many years, but only on Windows. My wife has > > decided to give GnuCash a try. She uses a Mac. I've never used one. > > > > She downloaded the current *.dmg file from the website and then did > > whatever one does on a Mac to install an application. Several times. Many > > times. Installation failed, always in the same way, leaving her with, at > > best, an icon for GnuCash but unable to open the program. Unfamiliar with > > the Mac, I am unable to help her. I hope someone on this list will be able > > to assist me to assist her. > > > > In search of information, I stumbled across a few forums and queries. One > > resembled her experience closely: > > > > "The installation process appears to go normally, there's the usual warning > > about 'Opening' a file downloaded from the internet and the GNUCash icon is > > seen 'bouncing' up & down on the lower docking bar, but after you 'click' > > Open the GNUCash icon disappears and the installation process halts - > > nothing! No GNUCash. I've tried several fresh downloads and repeated the > > same installation process without success." > > > > I read this to her. She replied, "That is what is happening on my computer." > > > > Thanks for whatever help you can offer us. > > > > Jules B. Levinson > > _______________________________________________ > > > If the gnucash is in the Applications folder (usual place to install apps on > a mac), and that is where it gets launched the first time when the system > asks you if you want to run an app downloaded from the internet, when you say > “Yes, run it”, the Mac fails to open the app. If you go back to the > Applications folder and double click Gnucash again, it will open Gnucash as > expected (without asking again if you’re sure). That’s what has been > happening for me for many version releases, maybe even before the 3.x > versions. After that first aborted launch for a new download, I have not had > any launch failures. > > So, plan to have to open Gnucash twice on a Mac the first time you try > running a newly downloaded copy. > > Keep in mind, though, that double clicking on any gnucash data file on a mac > usually results in gnucash opening with the last data file it used, even if > that wasn’t the file you double-clicked in Finder. Use File>Open from within > Gnucash. Just launch Gnucash directly if you want to use the last file it had > open. > -- > Dave Reiser > dbrei...@icloud.com <mailto:dbrei...@icloud.com> > > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > <https://lists.gnucash.org/mailman/listinfo/gnucash-user> > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists > <https://wiki.gnucash.org/wiki/Mailing_Lists> for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
