If that's a blank page then that means you have no data open. Did you try
using File -> New File? That might have done it.
Let's start over -- Go to File -> Open and then get to the folder where
your data file is located and open it. What happens then?
-derek
On Tue, January 22, 2019 4:11 pm, Georgina Hunter-Jones wrote:
> I tried that but all i get is a blank page with headings.
>
> On Tue, 22 Jan 2019 at 21:08, Derek Atkins <de...@ihtfp.com> wrote:
>
>> Was it just one account register that was readonly?? Or was it when you
>> opened the file?
>>
>> What do you mean by "get back to my accounts"? Are you missing the
>> Chart
>> of Accounts Page? If so, use View -> New Accounts Page
>>
>> -derek
>>
>> On Tue, January 22, 2019 4:04 pm, Georgina Hunter-Jones wrote:
>> > Ah, it said it was read only a page or so ago. I keep fiddling with
>> it,
>> > hoping to get back to my accounts, but I seem to be making it worse.
>> If I
>> > can get the read only thing back I’ll take a screenshot. Sorry. I’m
>> > getting
>> > a bit lost here.
>> >
>> > On Tue, 22 Jan 2019 at 21:00, Derek Atkins <de...@ihtfp.com> wrote:
>> >
>> >> Hi,
>> >>
>> >> So if that didn't work -- how is it telling you that it is read-only?
>> >> Could you supply a screen shot?
>> >> Maybe a step-by-step of what you do and what happens?
>> >>
>> >> I'm at a loss for what else would cause a read-only situation here
>> >> except,
>> >> perhaps, you opening a placeholder account.
>> >>
>> >> Thanks,
>> >>
>> >> -derek
>> >>
>> >> On Tue, January 22, 2019 3:55 pm, Georgina Hunter-Jones wrote:
>> >> > Thanks, sadly it did not work. Sorry that replies are so slow, Im
>> not
>> >> > always with the old computer. Thanks
>> >> >
>> >> > On Tue, Jan 15, 2019 at 2:38 PM Georgina Hunter-Jones <
>> >> > helicopterl...@gmail.com> wrote:
>> >> >
>> >> >> Thanks, i’ll Try that. Georgina
>> >> >>
>> >> >> On Tue, Jan 15, 2019 at 2:00 PM Derek Atkins <de...@ihtfp.com>
>> wrote:
>> >> >>
>> >> >>> Dear Georgina,
>> >> >>>
>> >> >>> [snip]
>> >> >>> > Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina
>> >> >>> Hunter-Jones:
>> >> >>> >> Dear Geert,
>> >> >>> >> Thank you, that helped to a certain extent. I can now see
>> lines
>> >> of
>> >> >>> >> information with the account details. However, it appears to
>> be
>> >> >>> 'read
>> >> >>> >> only'
>> >> >>> >> and I cannot enter any further data. I also cannot see
>> anything
>> >> more
>> >> >>> >> than
>> >> >>> >> an overall view of the account, ie no dates etc.
>> >> >>> >>
>> >> >>> >> Anything I can do to change that? Thank you very much for your
>> >> help
>> >> >>> so
>> >> >>> >> far.
>> >> >>> >> Best wishes, Georgina
>> >> >>>
>> >> >>> This sounds like it could be a permissions problem, although I'm
>> not
>> >> >>> familiar enough with MacOS permissions to know how best to fix
>> it.
>> >> >>> Hopefully a MacOS expert will come in. But it really sounds like
>> >> when
>> >> >>> you
>> >> >>> copied your data file you put it into a directory that your
>> current
>> >> >>> user
>> >> >>> does not have access to write new files.
>> >> >>>
>> >> >>> Can you try this:
>> >> >>>
>> >> >>> Make a new folder from the Finder
>> >> >>> Copy your data file to the new Folder
>> >> >>> Open GnuCash
>> >> >>> File -> Open the data file from the new folder
>> >> >>>
>> >> >>> Does this help?
>> >> >>>
>> >> >>> >> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens
>> >> >>> >> <geert.gnuc...@kobaltwit.be>
>> >> >>> >>
>> >> >>> >> wrote:
>> >> >>> >> > A few other suggestions:
>> >> >>> >> >
>> >> >>> >> > 1. Which files did you transfer ? While that sounds obvious,
>> it
>> >> is
>> >> >>> not
>> >> >>> >> > always
>> >> >>> >> > so. So this question is to ensure you really did copy your
>> >> gnucash
>> >> >>> >> data
>> >> >>> >> > file
>> >> >>> >> > to the older computer.
>> >> >>> >> >
>> >> >>> >> > 2. How have you tried to open your gnucash data file ? It's
>> >> >>> important
>> >> >>> >> to
>> >> >>> >> > realize that on MacOS double-clicking on a random gnucash
>> data
>> >> >>> file
>> >> >>> >> > doesn't
>> >> >>> >> > necessarily mean that file will be opened. GnuCash will
>> always
>> >> >>> reopen
>> >> >>> >> that
>> >> >>> >> > previously last opened file (which may be different from the
>> >> one
>> >> >>> you
>> >> >>> >> > double-
>> >> >>> >> > clicked on). To fix that you can:
>> >> >>> >> > - Start the gnucash application
>> >> >>> >> > - Select File->Open
>> >> >>> >> > - Navigate to your gnucash data file and open it this way
>> >> >>> >> >
>> >> >>> >> > Will that bring your data back ?
>> >> >>> >> >
>> >> >>> >> > Regards,
>> >> >>> >> >
>> >> >>> >> > Geert
>> >> >>>
>> >> >>> > Please remember to CC this list on all your replies.
>> >> >>> > You can do this by using Reply-To-List or Reply-All.
>> >> >>>
>> >> >>> -derek
>> >> >>>
>> >> >>> --
>> >> >>> Derek Atkins 617-623-3745
>> >> >>> de...@ihtfp.com www.ihtfp.com
>> >> >>> Computer and Internet Security Consultant
>> >> >>>
>> >> >>>
>> >> >
>> >>
>> >>
>> >> --
>> >> Derek Atkins 617-623-3745
>> >> de...@ihtfp.com www.ihtfp.com
>> >> Computer and Internet Security Consultant
>> >>
>> >>
>> >
>>
>>
>> --
>> Derek Atkins 617-623-3745
>> de...@ihtfp.com www.ihtfp.com
>> Computer and Internet Security Consultant
>>
>>
>
--
Derek Atkins 617-623-3745
de...@ihtfp.com www.ihtfp.com
Computer and Internet Security Consultant
_______________________________________________
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
