All of this is covered in the Guide at 
https://www.gnucash.org/docs/v3/C/gnucash-guide/chapter_txns.html#txns-reconcile1
 
<https://www.gnucash.org/docs/v3/C/gnucash-guide/chapter_txns.html#txns-reconcile1>,
 especially 2.9.4.1, which includes a section regarding the starting balance, 
as well as a note specifically about the starting balance:

Note
The first time you reconcile your account, the starting balance will be 0.00, 
thus probably not the opening balance of your account. When you reconcile the 
account, the opening balance for the account will be included in the 
reconciliation, and the result should balance.


ToddAndMango, you might try reading the documentation.

David T.

> On Apr 27, 2019, at 1:18 PM, Colin Law <clan...@gmail.com 
> <mailto:clan...@gmail.com>> wrote:
> 
> On Sat, 27 Apr 2019 at 08:34, ToddAndMargo via gnucash-user
> <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org>> wrote:
>> 
>> On 4/27/19 12:11 AM, Colin Law wrote:
>>> I am sure we have been over this before.  You should not generally
>>> need to touch the reconcile column in the register yourself.  It is
>>> all done through the Reconcile feature.  Open the credit card (or
>>> bank) account and select Options > Reconcile.  Check the opening
>>> balance matches the opening balance on the statement from the bank,
>>> enter the closing balance from the statement and then tick off the
>>> transactions.
>>> 
>>> Colin
>> 
>> Something is wrong.  I don't have an opening Balance.  It
>> says it is zero
> 
> If it is the first time you have reconciled this account then it will
> be zero, and you should see your opening balance that you entered in
> the reconcile window.  Obviously that is not in the bank statement.
> This is a one-off situation due to the fact that you have started
> using gnucash with the account already up and running.
> 
>> 
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