Thank you, Derek. This fixed my problem.
I had created a new Customer entry to match my new Customer. The
Customer had Billing Information - Currency defaulting to CAD (Canadian
Dollars), the default currency in my book. When I assigned that
Customer to my new invoice, the invoice currency became CAD. Thus
GnuCash only offered to post to my CAD A/Receivable account, instead of
the correct USD.
The fix was, as Derek said, to edit the customer and set Billing
Information - Currency explicitly to the correct currency (USD), then
from the invoice select the Customer again, and then Post the invoice.
It now posted to the correct USD A/Receivable account.
The following aspects of GnuCash contributed to this problem for me.
I'll list them as notes for future improvements.
1. In GnuCash 3.4 on Mac OS, the Customer dialogue has three tabs:
Customer, Billing Information, and Shipping Address. It is easy to
overlook the Billing Information tab, and never see the Currency
field in there. When the customer should have a different Currency
than the book's default, you lose.
2. In the Edit Invoice UI, I do not see the Invoice currency displayed.
It's value is only implicitly visible by which A/Receivable account
GnuCash chooses.
3. The documentation on Invoices, especially the Post section
<https://www.gnucash.org/docs/v3/C/gnucash-help/busnss-ar-invoices1.html#busnss-ar-invoicepost2>,
does not seem to mention invoice currency, and what to do if GnuCash
is presenting a different currency's A/Receivable account than what
you intend.
4. The documentation on Customers, especially the New section
<https://www.gnucash.org/docs/v3/C/gnucash-help/busnss-ar-customers1.html#busnss-ar-custnew2>,
does mention the affect of Customer currency on invoices: "All
invoices will be denominated in [Customer] currency and GnuCash will
require an Accounts Receivable account in this currency." However,
this is not an obvious section to read when investigating an invoice
posting problem.
I have now posted my invoice, in the desired currency. Thank you for the
help.
Best regards,
—Jim DeLaHunt, Vancouver, Canada
On 2019-05-27 20:10, Derek Atkins wrote:
The invoice currency is obtained from the customer currency when the
invoice customer is selected. If that changed after the invoice was
created then the invoice didn't get updated. In that case you need to
Edit Invoice and reselect the customer.
-derek
Sent using my mobile device. Please excuse any typos.
On May 27, 2019 10:38:28 PM Jim DeLaHunt <list+gnuc...@jdlh.com> wrote:
Hello, fellow GnuCash users:
I am having difficulty with my first invoice for a new customer. My book
has business accounts, including A/Receivable accounts, in two
currencies: USD and CAD (US and Canadian dollars). I have been
generating USD invoices in recent months, and CAD invoices before that.
Today I tried to generate a new USD invoice for a new customer. I can
generate the invoice. It has a single item, which links to a USD sales
income account.
When I try to post the invoice, the only posting account which GnuCash
offers me is the CAD A/Receivable account. The pull-down menu does not
show either of my two USD A/Receivable accounts.
When I try to manually type in the USD A/Receivable account I want to
use, GnuCash offers a currency conversion dialogue.
So, I guess that somewhere GnuCash got the idea that this invoice is in
CAD, but the only item it lists is in USD.
How can I post this invoice to a USD A/Receivable account?
I am using GnuCash Version: 3.4, Build ID: 3.4+ (2018-12-30) on Mac OS
10.11.6.
Thanks in advance for any advice.
--
--Jim DeLaHunt, j...@jdlh.com http://blog.jdlh.com/
(http://jdlh.com/)
multilingual websites consultant
355-1027 Davie St, Vancouver BC V6E 4L2, Canada
Canada mobile +1-604-376-8953
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--
--Jim DeLaHunt, j...@jdlh.com http://blog.jdlh.com/ (http://jdlh.com/)
multilingual websites consultant
355-1027 Davie St, Vancouver BC V6E 4L2, Canada
Canada mobile +1-604-376-8953
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