Please file a bug report about the crashes and attach (don't paste!) a crash report from /Applications/Utilities/Console.
Regards, John Ralls > On Jun 8, 2019, at 11:33 AM, Centins@rq <cent...@redquyn.com> wrote: > > I think this was the problem. I recently added my Desktop to iCloud and think > GNUCash wouldn’t accept the remote file. > > Others mentioned backups, and I have, but none were opening and GNUCash kept > doing the blank book thing. Confusing and finding help was hard since I > couldn’t find any troubleshooting till this list. > > I’ve solved the data file issue, thanks for the help, but GNUCash is still > crashing :| > >> On Jun 8, 2019, at 6:28 AM, Greg Feneis <mfen...@gmail.com> wrote: >> >> Also, unless things have recently changed, on Macs, I recall there's a >> curious behavior where clicking on the file you want to open doesn't >> necessarily open that file. While it will start GnuCash, GnuCash only opens >> the most recent file in the recent file list. >> >> It happens, occasionally, that a Mac user will relocate their file and then >> click on it to start using it. GnuCash then ( starts, tries to open the >> most recent file in the recent file list, and can't find it because it was >> moved, and ) claims the file the user just click on cannot be found. >> >> The solution is the same as Adrian has already outlined. After GnuCash >> starts and the errors have been dismissed, use file>open to navigate to and >> open the correct file. >> >> Kind regards, Greg Feneis >> (Galaxy S7) >> >> >> On Fri, Jun 7, 2019, 20:52 Adrien Monteleone <adrien.montele...@lusfiber.net> >> wrote: >> >>> Anytime you open GnuCash and it can’t open your data file it will open a >>> ‘blank’ file because it has to have something open. That is what the >>> Giuseppe is seeing. >>> >>> Giuseppe, >>> >>> Your best bet is to follow previous advice. >>> >>> Open GnuCash. >>> >>> Disregard any messages and pay no notice to a blank file. >>> >>> Click the File menu and choose the Open option. >>> >>> Navigate to where your file is stored, and select it. >>> >>> Then GnuCash will remember it after close and will re-open that last used >>> file next time. >>> >>> Until and unless you get this far, I don’t know we can help much more. >>> >>> If you have zero idea where your data file is stored, then we can help >>> somewhat in that regard, just let us know that is the problem. >>> >>> Regards, >>> >>> Adrien >>> >>> >>> >>>> On Jun 7, 2019, at 10:24 PM, Greg Feneis <mfen...@gmail.com> wrote: >>>> >>>> Please remember to send replies to the list, not just the members you are >>>> replying to. >>>> >>>> Macs aren't my strength here, but every time you start GnuCash, if >>> GnuCash >>>> starts with a message saying it can't find a file, then once you get past >>>> the screen that asks you if you want to remove it from the recent file >>>> list, what you have is GnuCash running with a default empty file. I >>>> wouldn't bother saving that. Instead, click the file menu and select >>> open, >>>> then point to the file you usually use. You may have to find that file, >>>> using the Mac's file manager, then use GnuCash file>open to get to where >>>> the file is and open it. >>>> >>>> Kind regards, Greg Feneis >>>> (Galaxy S7) >>>> >>>> >>>>> On Fri, Jun 7, 2019, 18:41 Giuseppe Quinn <cent...@redquyn.com> wrote: >>>>> >>>>> I’m running MacOS 10.14.5 >>>>> >>>>> In the attached screenshot you can see the msg I’m getting. Originally, >>>>> the file name was empty >>>>> >>>>> >>>>> >>>>> If “No” or “Yes” is selected the following window opens. >>>>> >>>>> >>>>> >>>>> Nothing I tried changed anything, till I selected save and it asked for >>> a >>>>> name, and that’s how “WHatisthis” became the “missing” file from the >>> first >>>>> image. I have plenty of these files; >>>>> >>>>> >>>>> Which are the ones I want to open, and I’ve tried opening GNUCash by >>>>> clicking various versions of these. >>>>> >>>>> HELP!!! >>>>> >>>>> On Jun 7, 2019, at 9:03 AM, Greg Feneis <mfen...@gmail.com> wrote: >>>>> >>>>> You could also use your computer's file manager, EG Windows Explorer, to >>>>> find the file that GnuCash can't seem to find. >>>>> >>>>> Kind regards, Greg Feneis >>>>> (Galaxy S7) >>>>> >>>>> >>>>> On Fri, Jun 7, 2019, 07:59 Greg Feneis <mfen...@gmail.com> wrote: >>>>> >>>>> You may have changed the file's location and GnuCash can no longer find >>>>> it. Try using the file>open menu items to navigate to the file location >>> and >>>>> open it. After GnuCash opens it up,it will remember the new location and >>>>> open it automatically the next time you start it >>>>> >>>>> Kind regards, Greg Feneis >>>>> (Pixel 3) >>>>> >>>>> >>>>> On Fri, Jun 7, 2019, 07:34 Centins@rq <cent...@redquyn.com> wrote: >>>>> >>>>> When I try to open GnuCash 3.4 I get an error msg saying a file can’t be >>>>> found, but that the file is in history and do I want to remove it. When >>> I >>>>> click either the “Yes”, or “No” a window opens with nothing in it and a >>>>> “Save” and some other button. >>>>> >>>>> Help! I can’t open any of my data! >>> >>> >>> _______________________________________________ >>> gnucash-user mailing list >>> gnucash-user@gnucash.org >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> If you are using Nabble or Gmane, please see >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >>> >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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