I’ve had no issue exporting and importing an account tree myself.

I see you’re using a comma as part of an account name. While changing the 
separator and using quotes should work, I try to avoid commas in CSV data as a 
rule.

Try using something else like `-` (hyphen), `–` (en dash), `—` (em dash), `~` 
(tilde), or `_` (underscore) and see if that works without quotes and with the 
standard comma separator or CamelCase the names if that isn’t an eye sore for 
you.

Note, I’d suspect a bug, but maybe there is a good reason why it failed. 
Hopefully someone more familiar with the importer’s quirks will chime in.

Regards,
Adrien

> On Aug 4, 2019, at 5:03 AM, Michael Hendry <hendry.mich...@gmail.com> wrote:
> 
> I’m using GC version 3.5 on iMac with OS X High Sierra, set up to use UTF-8 
> by default.
> 
> I’ve created a GC file with accounts for each member of my Rotary club in the 
> form:
> 
> Assets:Current Assets:Member:Surname, Forename
> 
> and thought I should be able to copy these Accounts to another GC file using 
> "Export Account Tree to CSV” and “Import Accounts from CSV” on the respective 
> files.
> 
> After my initial experiments failed, I ran a Google search, and found advice 
> from 2017 that it’s necessary to use a semicolon as a separator, and to use 
> quotes on export.
> 
> These adjustments didn’t resolve the problem, which is that an attempt to 
> import fails to get beyond the “Import Account Preview…” phase. The header 
> labels appear in the window, but none of the other content of the file.
> 
> I had hoped that I could edit the CSV file to include only the member’s 
> individual accounts, and in due course to create CSV transaction files to 
> speed the chore of adding a set of identical transactions for each member.
> 
> Presumably someone out there is using CSV export/import successfully?
> 
> Regards,
> 
> Michael

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