I'm using gnucash 3.4 and Finance::Quote 1.47 on linux (ubuntu 19.04). 
I'm trying to get FQ to work for me.

When I enter a dual-currency transaction, the quote editor pops up.  If
I touch the "fetch rate" button, I see a dialog that says "unable to
retrieve quotes for these items: CURRENCY:CHF" and three other currencies.

I have precisely those four currencies in use, though I'm a bit confused
why FQ would have tried to fetch all four at once when I only needed
one.  I'm also confused why it found none.

Based on a conversation on this list in 2018, I tried this:

    jeff@birdsong:~ $ gnc-fq-dump currency USD EUR
    1 USD = <unknown> EUR
    jeff@birdsong:~ $ gnc-fq-dump alphavantage USD EUR
    Finance::Quote fields Gnucash uses:
        symbol: USD (deduced)        <=== required
          date: ** missing **        <=== recommended
      currency: ** missing **        <=== required
          last:                      <=\      
           nav:                      <=== one of these
         price:                      <=/       
      timezone:                      <=== optional

    ** This stock quote cannot be used by GnuCash!

    =====

    Finance::Quote fields Gnucash uses:
        symbol: EUR (deduced)        <=== required
          date: ** missing **        <=== recommended
      currency: ** missing **        <=== required
          last:                      <=\      
           nav:                      <=== one of these
         price:                      <=/       
      timezone:                      <=== optional

    ** This stock quote cannot be used by GnuCash!

    jeff@birdsong:~ $

Any suggestions on what to do or what to test?

-- 

Jeff Abrahamson
+33 6 24 40 01 57
+44 7920 594 255

http://p27.eu/jeff/
http://transport-nantes.com/

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