Hi,

thank you for your suggestions.

I understand your propositions, though they would involve many more
manual steps (rather than using the [Pay] action on an invoice or
[Process Payment] from Business menu).

And it would not be in the gnucash internal logic, which manage invoice
payments (through lots) at split level (which seems logic and fine).

It is really just a UI difficulty and its a pitty that their is no way
to do it correctly easily.

Thank you anyway, I’m filling a request in bugzilla, and just may hope
that it improves …

🦇 ~^v^~ Bat

On 06/09/2019 13:20, Adrien Monteleone wrote:
> There is a ‘better’ way, at least one that doesn’t involve messing with lots.
>
> I’m not sure if anyone has filed an RFE for this use case though. If you 
> don’t see something on Bugzilla, feel free to file it, though it might not be 
> implemented with any haste as this is definitely not a common case. (one 
> business I used to work for did occasionally have this situation a couple of 
> times per year)
>
> I would create a holding asset account to receive the payment initially. 
> (don’t apply it to an invoice yet)
>
> Then pay the various invoices from that holding account. You’ll have to apply 
> payments for each customer separately. (but can select multiple invoices for 
> any one customer at a time as before)
>
> You can use the same NUM if you like for all transactions so their references 
> match.
>
> An example account might be a sub-account of AR, 'Assets:Current 
> Assets:Accounts Receivable:Payments Pending’, but don’t make it as “type” 
> ‘AR’ make sure it is just of type “Asset”.
>
> Let’s say CustomerA made a payment of 1000.00 with 800.00 being for two of 
> their own invoices and 200.00 being for CustomerB
>
> The initial receipt would look like this:
>
> Dr. Assets:Current Assets:Checking/Cash/Undeposited Funds             1000.00
>       Cr. Assets:Current Assets:Accounts Receivable:Payments Pending          
> 1000.00
>
> Then after you apply CustomerA’s portion to their two invoices:
>
> Dr. Assets:Current Assets:Accounts Receivable:Payments Pending                
> 800.00
>       Cr. Assets:Current Assets:Accounts Receivable                           
> 800.00
>
> And after you apply the remaining amount to CustomerB’s invoice(s):
>
> Dr. Assets:Current Assets:Accounts Receivable:Payments Pending                
> 200.00
>       Cr. Assets:Current Assets:Accounts Receivable                           
> 200.00
>
> ---------
>
> There might be other ways which involve applying the entire payment to 
> CustomerA’s account (leaving the balance as an ‘overpayment/pre-payment’) 
> then ‘refunding’ the difference to some holding account, then applying it to 
> CustomerB but those would involve more steps.
>
> In any case, I’d model the real-world movement of funds as best as possible. 
> (this latter case might be what you need to do if a customer decided months 
> later to apply a credit from over/pre-payment to say, the balance for a 
> friend, child, etc.
>
> But you should be able to accomplish this modeling without resorting to 
> editing lots. The only time I edit lots is if through unposting and reposting 
> bills/invoices, GnuCash doesn’t re-apply my various payments properly.
>
> Finally, I’d be sure to use all needed fields at my disposal to document what 
> was going on so I could see at a glance that the various AR payments were 
> really a single receipt, or involved credit applied from one Customer to 
> another. You have the NUM field, Action field (which can be anything you 
> like, though single words are probably best), Notes field (only visible in 
> Double Line Mode), and the Memo field for each split.
>
> Regards,
> Adrien
>
>
>> On Sep 5, 2019 w36d248, at 10:07 AM, Bat <bateast+gnuc...@bat.fr.eu.org> 
>> wrote:
>>
>> Hi
>>
>> this is a subject that appears regularly on the mailing list, but I can not 
>> find fine answer neither plan to improve the situation.
>>
>> Some of my customers often pay for their invoices plus for the one of other 
>> customer. So I get one payment (with one reference) to split to multiple 
>> invoices.
>>
>> The distribution of one payment to several invoices is natural through 
>> business features if the invoices are for the same customer. But not if the 
>> invoices belong to several customers.
>>
>> So today, I record the payment on the customer’s invoice, go into the AR 
>> account and verify the splits of the transaction, go into Action -> Lots to 
>> manually remove the other split from the customer payment lot and assign it 
>> to the other customer invoice lot.
>>
>> Is – there a better way to do that ?
>>
>> Is – there a plan to allow selecting several customers invoices in manage a 
>> payment GUI ?
>>
>> Thanks
>>
>> -- 
>> 🦇 ~^v^~ Bat
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