> On Jan 18, 2020, at 1:00 PM, Fred Smith <fre...@fcshome.stoneham.ma.us> wrote:
> 
> Hi all!
> 
> My wife just switched from Win7 to Ubunt 18.04. she has used GnuCash for many 
>  years and is comfortable with what she uses it for.
> 
> I built a 3.8 for here when I set up the system, built on that system,
> and until today it has been working fine (built it about 1.5 weeks ago).
> 
> All of a sudden today, when she opens an account and attempts to add a new 
> entry OR to modify an existing entry she gets an instant crash.
> 
> Here are some of the pertinent entries from system logs:
> 
> from syslog:
> Jan 18 15:29:12 carolyn-ThinkCentre-M72e kernel: [189871.138663] 
> gnucash[20215]: segfault at f0 ip 00007f6d11dca1f2 sp 00007ffdbdec1418 error 
> 4 in libgdk-3.so.0.2200.30[7f6d11d83000+eb000]
> Jan 18 15:29:12 carolyn-ThinkCentre-M72e kernel: [189871.138675] Code: fe ff 
> 48 83 c4 40 89 05 dc dc 2a 00 5b 5d 41 5c c3 0f 1f 80 00 00 00 00 48 8b 87 f0 
> 00 00 00 c3 0f 1f 84 00 00 00 00 00 31 c0 <48> 39 bf f0 00 00 00 0f 94 c0 c3 
> 0f 1f 00 41 55 41 54 55 53 48 89
> Jan 18 15:30:37 carolyn-ThinkCentre-M72e kernel: [189956.002039] 
> gnucash[20549]: segfault at f0 ip 00007fa57dbda1f2 sp 00007fff21b341c8 error 
> 4 in libgdk-3.so.0.2200.30[7fa57db93000+eb000]
> Jan 18 15:30:37 carolyn-ThinkCentre-M72e kernel: [189956.002051] Code: fe ff 
> 48 83 c4 40 89 05 dc dc 2a 00 5b 5d 41 5c c3 0f 1f 80 00 00 00 00 48 8b 87 f0 
> 00 00 00 c3 0f 1f 84 00 00 00 00 00 31 c0 <48> 39 bf f0 00 00 00 0f 94 c0 c3 
> 0f 1f 00 41 55 41 54 55 53 48 89
> Jan 18 15:31:30 carolyn-ThinkCentre-M72e kernel: [190008.801728] 
> gnucash[20577]: segfault at f0 ip 00007f233fa8a1f2 sp 00007fff789f3c28 error 
> 4 in libgdk-3.so.0.2200.30[7f233fa43000+eb000]
> Jan 18 15:31:30 carolyn-ThinkCentre-M72e kernel: [190008.801740] Code: fe ff 
> 48 83 c4 40 89 05 dc dc 2a 00 5b 5d 41 5c c3 0f 1f 80 00 00 00 00 48 8b 87 f0 
> 00 00 00 c3 0f 1f 84 00 00 00 00 00 31 c0 <48> 39 bf f0 00 00 00 0f 94 c0 c3 
> 0f 1f 00 41 55 41 54 55 53 48 89
> 
> from kern.log
> Jan 18 15:29:12 carolyn-ThinkCentre-M72e kernel: [189871.138663] 
> gnucash[20215]: segfault at f0 ip 00007f6d11dca1f2 sp 00007ffdbdec1418 error 
> 4 in libgdk-3.so.0.2200.30[7f6d11d83000+eb000]
> Jan 18 15:29:12 carolyn-ThinkCentre-M72e kernel: [189871.138675] Code: fe ff 
> 48 83 c4 40 89 05 dc dc 2a 00 5b 5d 41 5c c3 0f 1f 80 00 00 00 00 48 8b 87 f0 
> 00 00 00 c3 0f 1f 84 00 00 00 00 00 31 c0 <48> 39 bf f0 00 00 00 0f 94 c0 c3 
> 0f 1f 00 41 55 41 54 55 53 48 89
> Jan 18 15:30:37 carolyn-ThinkCentre-M72e kernel: [189956.002039] 
> gnucash[20549]: segfault at f0 ip 00007fa57dbda1f2 sp 00007fff21b341c8 error 
> 4 in libgdk-3.so.0.2200.30[7fa57db93000+eb000]
> Jan 18 15:30:37 carolyn-ThinkCentre-M72e kernel: [189956.002051] Code: fe ff 
> 48 83 c4 40 89 05 dc dc 2a 00 5b 5d 41 5c c3 0f 1f 80 00 00 00 00 48 8b 87 f0 
> 00 00 00 c3 0f 1f 84 00 00 00 00 00 31 c0 <48> 39 bf f0 00 00 00 0f 94 c0 c3 
> 0f 1f 00 41 55 41 54 55 53 48 89
> Jan 18 15:31:30 carolyn-ThinkCentre-M72e kernel: [190008.801728] 
> gnucash[20577]: segfault at f0 ip 00007f233fa8a1f2 sp 00007fff789f3c28 error 
> 4 in libgdk-3.so.0.2200.30[7f233fa43000+eb000]
> Jan 18 15:31:30 carolyn-ThinkCentre-M72e kernel: [190008.801740] Code: fe ff 
> 48 83 c4 40 89 05 dc dc 2a 00 5b 5d 41 5c c3 0f 1f 80 00 00 00 00 48 8b 87 f0 
> 00 00 00 c3 0f 1f 84 00 00 00 00 00 31 c0 <48> 39 bf f0 00 00 00 0f 94 c0 c3 
> 0f 1f 00 41 55 41 54 55 53 48 89h
> 
> Can anyone help here?
> 
> Is there any other info I can provide, or other steps I can do to help
> diagnose this?
> 
> Thanks in advance!

It's probably https://gitlab.gnome.org/GNOME/gtk/issues/61. If you know how you 
can take a stack trace to be sure. The work-around is to set GTK_IM_MODULE=ibus 
in the environment.

Regards,
John Ralls
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