Thank you all. I will recommend that Rob join the mailing list. I’m on Mac, but I got a 1-month VMware Fusion copy and a Windows 10 freebie (yes, they do exist), and I tried it myself. Sure enough, I installed and ran the program without a problem.
My next step is to walk him through an install using the screen share facility of hangouts. We’ll see how that goes. Many thanks. -- Peter West p...@pbw.id.au When he went ashore he saw a great crowd, and he had compassion on them and healed their sick. > On 4 Aug 2020, at 9:50 am, David H <hell...@gmail.com> wrote: > > I also use Gnucash on a couple of installs of Windows 10 Pro and have Windows > Defender running. My update/install process is to download the Gnucash > setup.exe, right click on it and display properties and then click the > Unblock checkbox and then simply double click on the .exe file and click OK > when necessary to allow the install or update to proceed. My file size on > Windows is 141 MB (148,789,209 bytes) and I would expect your downloaded file > to be the same. > > I'm with nvsoar on this one and think you need to download the Gnucash > setup.exe file again and make sure the download completes ok, then try the > re-install again. Either manually uninstall the currently installed Gnucash > or let the new install uninstall the current version for you - it'll prompt > you to uninstall the currently installed version. > > Regards David H. > > On Tue, 4 Aug 2020 at 04:26, nvsoar <nvs...@charter.net > <mailto:nvs...@charter.net>> wrote: > On 08/03/20 08:06, GTI .H wrote: > > Em seg., 3 de ago. de 2020 às 00:41, Peter West <li...@pbw.id.au > > <mailto:li...@pbw.id.au>> escreveu: > > > >> My brother-in-law in the US (I’m in Oz) tried on my recommendation to > >> install Gnucash 4.1 from the gnucash.org <http://gnucash.org/> > >> <http://gnucash.org/ <http://gnucash.org/>> site. > >> > >> The install was initially blocked by Defender, but he managed to overcome > >> that. When he tried to run the program, the complaint was about missing > >> .dll files in C:\Program files (x86)\gnucash\bin\ > >> > >> As I don’t know about Windows 10, can someone please tell me the way to > >> perform the install correctly in this case? > >> > >> Thanks. > >> > > For many years I installed GnuCahs on Windows 10 with defender enabled > > using the .exe installation file. > > > > I've never had any problems. > > > > I'm currently running v4.1 well, and it was the first master update that I > > haven't noticed any problems with so far. > > > > *Congratulations DEVs!* > > > > > > -- > > Regards > > _______________________________________________ > Sounds to me that there is a fault in the downloaded install file. I > suggest re-downloading the .exe file; checkg the hash code for accuracy > of the downloaded file; and then installing the new download file. > > Do not believe the Defender is problem. Windows will ask if you really > want to install the GnuCash install file. > All the best, nvsoar > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > <https://lists.gnucash.org/mailman/listinfo/gnucash-user> > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists > <https://wiki.gnucash.org/wiki/Mailing_Lists> for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.