The “ no I am not” response was to David T’s question of if I’m using portableapps.
Sorry. I will try some of the other suggestions I received yesterday and this morning later today. Laurel On Thu, Nov 26, 2020 at 7:03 AM laurel hargis <ldbhar...@gmail.com> wrote: > No I am not. > > Thank you > > On Wed, Nov 25, 2020 at 10:39 PM D. via gnucash-user < > gnucash-user@gnucash.org> wrote: > >> Laurel, >> >> I'm sorry you're having these troubles. Many windows users (myself >> included) are successfully using gnucash on windows. A search online showed >> several very old email threads with this error; however, they were from >> users of a repackaged version of Gnucash from a group called portableapps. >> >> Is it at all possible that yoga are trying to use a portable version of >> Gnucash? >> >> David T. >> >> >> -------- Original Message -------- >> From: nvsoar <nvs...@charter.net> >> Sent: Wed Nov 25 22:47:47 EST 2020 >> To: gnucash-user@gnucash.org >> Subject: Re: [GNC] entry point error after recent automatic windows 10 >> update >> >> On 11/25/20 19:19, David Cousens wrote: >> > Laurel, >> > >> > Uninstalling and reinstalling the Windows 10 system should be a last >> resort. >> > >> > *Before you do that, at least make a copy of all the data files in your >> user >> > directory either on a USB stick or a copy to another computer*. *Don't >> let a >> > technician reinstall it without doing this first*. Your user files will >> be >> > stored in C:/Users/<your user name>/ where you will need to substitute >> your >> > actual user name on the computer for the placeholder <your user name> >> in the >> > above path. Copy all files in that location onto a USB stick or other >> > medium before attempting a reinstall of Windows. You will then be able >> to >> > restore your user data files from the USB stick if you do have to do a >> > Windows reinstall and reinstall all programs. That should prevent any >> loss >> > of data stored in the GNuCash files. >> > >> > GnuCash 4.2 should not be looking for that file in that location which >> may >> > suggest that the initial install of GC 4.2 has perhaps not completely >> > removed all files from a previous version (which it should do during the >> > install procedure) and that an outdated dll file is being accessed and >> in >> > turn is looking for a routine in a dll which no longer exists. AFAIK >> there >> > have been some rewrites of the GnuCash library files recently which >> could >> > lead to this. >> > >> > You could also try making sure any subsequent Windows updates are >> installed >> > and that Windows 10 itself is fully up to date. >> > >> > Try manually removing GnuCash using the Control Panel programs tab >> before >> > reinstalling GnuCash from a fresh download of 4.2. If old files have not >> > been removed properly this may unload them. >> > >> > If that doesn't work I would then try reinstalling the version you had >> > previously and see if it works Doing a manual uninstall of the previous >> > version from the control panel after a reinstall of the old version >> should >> > then get rid of any previous program files which may have been left in >> > place. Then follow that by reinstalling GC 4.2. >> > >> > David >> > >> > >> > >> > ----- >> > David Cousens >> > -- >> > Sent from: >> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html >> snip - I support the above approach suggested by David Cousens. FWIW - I >> use the Revo Uninstaller because I found that the Windows uninstaller >> still leaves stuff hanging around. As for file finding I use an >> application called Everything that indexes all windows files - much >> faster than Windows search. (Links are >> https://www.revouninstaller.com/ and https://www.voidtools.com/) _nvsoar >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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