Hi David, nice to see the documented method of writing off bad debts.
However it seems hackish. It would be good to formalise the methods via a
menu item or toolbar button.

Similarly, processing refunds is currently done afaiu via credit notes.
Numerically it's fine, but does it pass the tax audit test?

On Mon, 8 Mar 2021, 11:15 am David Cousens, <davidcous...@bigpond.com>
wrote:

> My description of the process has been from an accounting perspective.
>
> According to the Help Manual GnuCash cannot process the write off as a
> payment in the simple manner of a manual transaction entry as I described
> it
> because the accounts in the payment logic are restricted and the use of
> lots
> for processing partial payments complicates the issue.
>
> Section 7.6.3 of the Help manual
> (https://www.gnucash.org/docs/v4/C/gnucash-help/busnss-ar-payment1.html)
> gives a process for writing off a bad debt to a Bad Debt expense account
> which will achieve the desired result within GnuCash which AFAIK is still
> valid.
>
> David
>
>
>
> -----
> David Cousens
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