You should be replying to the list - this went directly to me

On 2021-03-30 9:22 a.m., Jack Frillman wrote:

I tried what you suggested and I can't get it to work.

I will try to illustrate this way. I have ------ to indicate a column with no entry.

Original transaction
------------------------
                                Tot Payment   27.93
Sales Tax                  n       1.72      ------
Books-Magazines     n     23.93      ------
VISA                        n     -------      27.93


Refund
---------
                                       27.93     Tot Change
VISA                        n    27.93       ------
Books-Magazines    n    23.93       ------
Sales Tax                  n     1.73        -------
Imbalance-USD       n     -------      53.05


Your numbers don't add up very well.  23.93 + 1.72 = 25.65

You have to put every single entry into the opposite column, like this:

Original Transaction

Sales Tax                 1.72    --------

Books-Magazines   23.93   --------

VISA                       --------    25.65


Refund

Sales Tax               ---------       1.72

Books-Magazines  ---------      23.93

VISA                        25.65     --------


On 3/30/21 11:57 AM, Cam Ellison wrote:
On 2021-03-30 8:43 a.m., Jack Frillman via gnucash-user wrote:

I'm trying to enter a refund split transaction to a credit card account and every time I do I get an Imbalance-USD amount. (see screen shots below) Why is this happening?


Screenshots don't work.

Easiest way for me to do the reversal is to duplicate the transaction and then cut-and-paste each amount from one side of the register to the other. Don't use <Enter>. If you use arrow keys or <Tab> to move between fields nothing will change, but the imbalance will show at the bottom - with no account assigned.



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