Hi Nike, Glad you have resolved your problem. Unless this problem is happening often, it is not worth spending any time trying to fix. It may have been caused by something other than a GnuCash program problem, such as a hardware or operating system problem.
Regards, Chris Good -----Original Message----- From: Vinayak Vatsal <vat...@mac.com> Sent: Sunday, 15 August 2021 11:59 PM To: Chris Good <goodchri...@gmail.com> Cc: gnucash-user@gnucash.org Subject: Re: [GNC] Balance not updating Thanks for the suggestion. This problem seems to have mysteriously disappeared. It persisted through one full session, and an eventual crash, but relaunching GnuCash seems to have fixed it. I don’t really know what happened; maybe some transient data corruption? > On Aug 13, 2021, at 7:14 PM, Chris Good <goodchri...@gmail.com> wrote: > > Message: 1 > Date: Wed, 11 Aug 2021 08:53:14 -0700 > From: Vinayak Vatsal <vat...@mac.com> > To: gnucash-user@gnucash.org > Subject: [GNC] Balance not updating > Message-ID: <435ff31b-9eb2-4c06-90e3-51b6d8081...@mac.com> > Content-Type: text/plain; charset=utf-8 > > Hello, > > I have recently encountered the following problem: > > Importing OFX transactions into one of my credit card accounts results > in an error, where the correct credit or withdrawal is shown, but the > balance column just comes up as zero. > > This is a recent thing, and I suspect it has something to do with the > fact that the credit card was recently issued (the old one expired) > and there?s a new ID number somewhere that is confusing. > > I tried things like changing the account ID to some random value and > reimporting, and also just importing a CSV file with the same data, > but the problem persists. > > I can manually enter transactions without any problem. > > Any ideas how to fix this? > > Thank you. > > Nike > > > Hi Nike, > > I'm not sure I understand your problem, but maybe your transactions > are being imported into a different account than you are expecting. > > If you go into Tools, "Import Map Editor", and select "Online", you > can see the accounts that you have previously selected to match the > bank id's in your .ofx files. > If you delete the incorrect match, your next ofx import will ask you > to select the matching account again. > > If I'm not understanding your problem, perhaps a partial screen dump > would help us understand? > > Regards, Chris Good > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
