Someone else can help with the logfile, and it *should* replay your
steps, but I'd offer two suggestions for a different workflow:
1. copy the file locally first, then open it. (other users of DropBox
may have additional/alternative practices to help with sync issues)
2. Import, match & reconcile one month at a time then save. Doing this
in smaller batches has two advantages: the matcher is trained as you go,
this means less editing work on your part, and more accurate match
guesses on GnuCash's part; the incremental saves mean should a crash
happen, you lose less work.
Another option is to switch to the SQLite backend rather than the
default XML. Of course, XML should work, but SQLite does instant saves,
so if there is a crash, your at most likely to lose the last
edit/import, etc. (and so doing things in smaller batches also means
less lost work, without even having to remember to save.)
Regards,
Adrien
On 7/22/22 11:29 AM, Phyllis Bruce wrote:
Imported and matched all the years transactions for a credit card. Then
hit the reconcile button. Crash!
On trying to get back in I received a message that talked about
bounceback? I'm sorry, I didn't write it down, but when I tried to reopen
it said that someone else might be using the file and the path to DROPBOX
was shown. I possibly made a mistake in choosing to open anyway - because
4 hours of work have apparently disappeared.
Dropbox has a log file timestamp is 10:51 (the log also exists on my local
drive). That is about the time of the crash. Could it possibly be of help
in restoring all my work or do I need to do it over again?
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