I'm guessing you mean the Transfer Account pane in the bottom right of
the Payment dialog.
I seem to recall that it defaults to no selection, then to whatever was
last used, per customer or vendor. As to why it ever was used for
Liabilities in your case, I have no idea. But intentionally changing it
for one payment then processing another payment, for that same
customer/vendor, *should* then default to whatever you used last.
Or are you saying it keeps going back to Liabilities no matter what? I'd
say that behavior is certainly a bug. But the easy solution is to just
make sure to select the desired account, Checking in your case, each time.
Regards,
Adrien
On 10/29/22 9:28 PM, Liz wrote:
Background
Debian 11
Gnucash 4.11
Workflow
I use the business features to note income which is invoiced through
another program. I copy invoice numbers and amounts into a Gnucash
invoice so I keep track of my income through Gnucash. This money comes
frequently (which is a ‘good thing’) and sometimes I get behind in my
invoicing. Then I can be doing the invoice when I already have the
money in the bank account, and can choose to “pay invoice” from the
dropdown menu for post or unpost the invoice.
Problem
I had noticed money not arriving in Gnucash’ data for the bank account
when I pay the invoice from that dropdown menu. The customer report
showed the money had been paid, but the bank account didn’t show the
deposit. Friday night I spent some time posting, unposting, paying and
unpaying the same invoices until I opened the relevant split in
‘Accounts Receivable’ and found that the money had gone to the
Liabilities top level account. This account has no entries but I have
not marked ‘placeholder’.
Question
Why is the money in Liabilities?
The ‘Process Payments’ child window is defaulting to ‘Liabilities’ when
I have never used this. It used to default to ‘Assets > Bank Account’,
where the money has been deposited. How can I stop this occurring?
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