hi Thelma i tried recreating your use case both in windows and linux, but both of them are working as expected. you can send screen shots as attachment to the group
Saludos Cordiales Murugan ________________________________ From: Thelma Sabim <tlsa...@gmail.com> Sent: Friday, May 19, 2023 1:13 PM To: Murugan Muruganandam <m.muruganan...@hotmail.com> Cc: gnucash-user@gnucash.org <gnucash-user@gnucash.org> Subject: Re: [GNC] invoice not showing sales in income account Hi, sorry for the incomplete context. I am trying to issue an invoice using GnuCash 4.4 Build 2020-12-28 in Debian. I go to Business, select Customer > New Invoice, type the client name in Customer, their PO in Billing ID, select Terms, then click OK. When the invoice window opens, I type my service in Description, then I click on Income Account where I expect to see Income:Sales (as in previous invoices), but the software gives me only one option "Income: interest Income" and this is wrong. The arrow down button does not bring any other income account. Also, I think I had more options for the Action field; now it shws only one entry "Hours" and I have the impression that previously I could select "words"... but I do not recall how I (or the software) did that. I need some help in order to get the correct account <Sales> in the Income Account field. Not sure if the group accepts a screenshot, but I can send one if necessary. Thank you. Thelma On Fri, May 19, 2023 at 11:32 AM Murugan Muruganandam <m.muruganan...@hotmail.com<mailto:m.muruganan...@hotmail.com>> wrote: hi Thelma can you please elaborate the issue step by step. where you are not able to see the income account Saludos Cordiales Murugan ________________________________ From: gnucash-user <gnucash-user-bounces+m.muruganandam=hotmail....@gnucash.org<mailto:hotmail....@gnucash.org>> on behalf of Thelma Sabim <tlsa...@gmail.com<mailto:tlsa...@gmail.com>> Sent: Thursday, May 18, 2023 7:50 PM To: gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org> <gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org>> Subject: [GNC] invoice not showing sales in income account Hi, I had set up my invoice to show "Income:sales" under Income Account. Today I tried to issue another invoice and the field only shows "Income:interest" and it seems to freeze when I click on the arrow down. Also, the field Action only shows 'hours'. Before I had the option for 'word'. I still can see my four invoices issued and correctly posted to Accounts Receivable and if I jump to invoices, they show Income:sales for Income account. What should I do? Recreate a new template for invoice? What options are available in this scenario? Thank you. -- *Thelma L Sabim* Tradutora Juramentada JUCEPAR Certified Translator Eng < > Por ABRATES, ATA +55 (41) 3276 5659 Cel: (41) 9 9676 7297 (BR) +1 (512) 837 5708 (US) _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org> To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. -- Thelma L Sabim Tradutora Juramentada JUCEPAR Certified Translator Eng < > Por ABRATES, ATA +55 (41) 3276 5659 Cel: (41) 9 9676 7297 (BR) +1 (512) 837 5708 (US) _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
