The counters problem is a bug in 5.0 and 5.1. Upgrade to 5.3. Regards, John Ralls
> On Jul 24, 2023, at 04:46, Carlin Partnerships > <carlinpartnersh...@hotmail.com> wrote: > > Hi Jim > > Thanks for the reply. > > I installed Gnucash 5.0 from an installer. Build ID: 5.0+(2023-03-25) > I use MySQL 8.0 as the backend DB > I'll have a go at reproducing on a file based set of accounts, but have not > done this before so I may not be successful. > > Cheers > Dave > > > On 23/07/2023 19:57, Jim DeLaHunt wrote: >> Dave: >> >> On 2023-07-23 10:33, Dave Carlin via gnucash-user wrote: >>> …I have recently moved my Gnucash installation from an old Windows 7 pc to >>> my new shiny windows 11. >>> … I wanted to continue with the various counters that I had been using, >>> e.g. bill, invoice, employee, customer counts etc. So I had to manually >>> enter the various counts into File >> Properties >> Counters. All fine so >>> far. >>> Now, every time I create a new Bill, Invoice, Customer etc the count resets >>> back to zero and the next item I'm creating starts at 1. >>> …I'm running on Windows 11, MySQL 8.0 >> >> What version of GnuCash are you using on the shiny new Windows 11? >> >> How did you install GnuCash? Did you run an installer, or did you copy the >> GnuCash application files from the old computer to the new? >> >> And what option are you using to store your data file? XML, compressed XML, >> SQL backend? >> >> Can you reproduce this problem on a new, largely empty GnuCash file? If so, >> then that file will be helpful for others who want to diagnose the problem. >> >> I hope this helps to get you useful assistance. >> >> Best regards, >> —Jim DeLaHunt >> >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.