There was a bug with some reports showing up blank in some cases on an
older version, but I don't recall the specific version or cause.
If you can, I'd recommend upgrading to the most recent release, 5.3, and
report back the result.
Regards,
Adrien
On 8/22/23 5:44 AM, Adam Mackler via gnucash-user wrote:
Thank you for the response Adrien and Murugan. Unfortunately what you suggest is failing
for me. The "Customer Report" generates only a blank tab. I selected the
report directly from Reports → Business → Customer Report.
After getting the blank tab I clicked on "Options", then on the "General" tab clicked the "Select..." button next to the
"Customer" label, searched for the customer (the only customer I have) and then "Select" after finding the customer which takes me back to
the Customer Report Options with the customer name now showing in the field between the "Customer" label on the left and the "Select..."
button on the right. Then I click "Apply" and nothing changes. I still have a blank tab for the Customer Report.
I tried changing the start date from "Start of accounting period" to a date earlier than
the first invoice. Still the "Customer Report" tab is blank.
I only accessed the Customer Report directly from the "Reports" menu. The
alternative method you describe Adrien is impossible for me (clicking a link in the
Receivable Aging report) because the Receivable Aging report is blank also.
I am using GnuCash version 4.4. What else can I check to find what I am doing
wrong?
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