This just in: Somebody else has reported the xmlIOFTPClose message on 
https://bugs.gnucash.org/show_bug.cgi?id=799170.

Regards,
John Ralls


> On Dec 19, 2023, at 14:05, John Ralls <jra...@ceridwen.us> wrote:
> 
> Paras,
> 
> The failure to install is probably down to the 5.4 problem of leaving the 
> gnucash process running. The xmlIOFTPClose entry point problem is strange. 
> It's optionally provided by libxml2 but MSYS-mingw doesn't build it in 
> (neither does the macOS build). It's (also optionally) consumed by 
> libxmlsec1, but again MSYS-mingw doesn't build with that option.
> 
> Regards,
> John Ralls
> 
>> On Dec 19, 2023, at 9:50 AM, Paras Desai <desaipa...@outlook.com> wrote:
>> 
>> Hello John
>> 
>> It seems that this issue is bit adamant.
>> 
>> After uninstalling and reinstalling, the message disappeared as i reported.
>> 
>> But when i set to enter transactions this evening, the message again 
>> reappeared.
>> 
>> So I restarted computer and open gnucash, it opened without error message. I 
>> tried to close gnu cash and reopen few times  the error message appeared 
>> randomly.
>> 
>> Worse, i decided to update gnu cash on another laptop used by my wife. It 
>> failed to install stating that it is unable to close service. I was forced 
>> to abort the installation, re-start the laptop and then i only I could 
>> install the update.
>> 
>> So there seems some problem with New Version or the legacy issue of back 
>> ground service running interfering the  successful update.
>> 
>> 
>> Thanks
>> 
>> Paras
>> 
>> 
>> Get Outlook for Android
>> From: john <jra...@ceridwen.us>
>> Sent: Tuesday, December 19, 2023 10:37:19 PM
>> To: Paras Desai <desaipa...@outlook.com>
>> Cc: gnucash-user@gnucash.org <gnucash-user@gnucash.org>
>> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>> 
>> Paras,
>> 
>> Thanks for the followup. 
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Dec 19, 2023, at 00:17, Paras Desai <desaipa...@outlook.com> wrote:
>>> 
>>> Hello John 
>>> 
>>> I uninstalled the GNU cash completely after saving my account files.
>>> 
>>> And then downloaded exe file again from sourceforge and reinstalled again.
>>> 
>>> After reinstall, the problem and error message i reported earlier 
>>> disappeared.
>>> 
>>> I think some thing might have gone wrong during my earlier installation, 
>>> though GNU cash showed successful installation.
>>> 
>>> With my best regards and against thanks for your kind support as always 
>>> 
>>> Paras 
>>> 
>>> Ag
>>> 
>>> Get Outlook for Android
>>> From: john <jra...@ceridwen.us>
>>> Sent: Tuesday, December 19, 2023 9:43:52 AM
>>> To: Paras Desai <desaipa...@outlook.com>
>>> Cc: gnucash-user@gnucash.org <gnucash-user@gnucash.org>
>>> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>>> 
>>> Paras,
>>> 
>>> Sorry, I misinterpreted 
>>> 
>>>>> I find a message about lock file stating gnu cash instance is already 
>>>>> running
>>> 
>>> That's normal after a crash, which prevents GnuCash removing the lock file. 
>>> You can safely click "Open Anyway" in that case.
>>> 
>>> If you get the entry point error again could you take a screenshot? I can't 
>>> find any references to "xmllOFTPClose" in any of our dependencies nor does 
>>> Google find it.
>>> 
>>> Regards,
>>> John Ralls
>>> 
>>> 
>>> 
>>> 
>>>> On Dec 18, 2023, at 17:57, Paras Desai <desaipa...@outlook.com> wrote:
>>>> 
>>>> Hello John.
>>>> 
>>>> Thanks for your reply
>>>> 
>>>> I did that.
>>>> Even  I restarted the computer.
>>>> 
>>>> But the problem persists.
>>>> 
>>>> Paras
>>>> 
>>>> Get Outlook for Android
>>>> From: john <jra...@ceridwen.us>
>>>> Sent: Monday, December 18, 2023 9:24:14 PM
>>>> To: Paras Desai <desaipa...@outlook.com>
>>>> Cc: gnucash-user@gnucash.org <gnucash-user@gnucash.org>
>>>> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>>>> 
>>>> 
>>>> 
>>>>> On Dec 17, 2023, at 21:36, Paras Desai <desaipa...@outlook.com> wrote:
>>>>> 
>>>>> Hello sirs
>>>>> 
>>>>> I tried to upgrade to latest version.
>>>>> 
>>>>> 
>>>>> After it uninstalled old version and reinstalled successfully, and when I 
>>>>> tried to run the following message appeared
>>>>> 
>>>>> 
>>>>> [X]
>>>>> 
>>>>> Gnucash.exe - Entry Point Not Found
>>>>> 
>>>>> The procedure entry point xmllOFTPClose cloud not be located in the 
>>>>> dynamic link library c: program files(x86)gnucash\bin\libxmlsec1.dll
>>>>> 
>>>>> 
>>>>> When I tried to ignore this message and click ok, I find a message about 
>>>>> lock file stating gnu cash instance is already running
>>>>> 
>>>>> I am on windows 10
>>>> 
>>>> Try killing the gnucash instance in Task Manager and restarting GnuCash 
>>>> 5.5. I hope that's a leftover from 5.4.
>>>> 
>>>> Regards,
>>>> John Ralls
>>>> 
>>> 
>> 
> 
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