David,
I have reset the setting to those shown in the help screen for the importer.  I 
will see if that clears my issue on my next import.  That should be in the next 
2 weeks.  Thank you for the guidance.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>           email

________________________________
From: David Carlson <david.carlson....@gmail.com>
Sent: Saturday, December 30, 2023 3:46 PM
To: Gyle McCollam <gmccol...@live.com>
Cc: Gnucash Users <gnucash-user@gnucash.org>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Is it possible that any of the settings on the Edit Preferences Import page 
have changed from your previous settings?

On Sat, Dec 30, 2023 at 2:11 PM Gyle McCollam 
<gmccol...@live.com<mailto:gmccol...@live.com>> wrote:
Just tried importing information into my checking account and it exhibits the 
same strange behavior I mentioned with my cc account (different financial 
institutions).  Namely, it wants to add all the transactions as new, but when I 
click on (c)lear it finds the matching transaction.  I don't know what changed 
in the importer, but it was functioning correctly before the upgrade to 5.5.  
However, going back to 5.3 doesn't solve the issue.  It was working fine for 
years and I thought the problem was with Citi Bank, but now that it is 
functioning the same with a different institution, I think it must be GC 
related.  I'll be curious, now that we are at the end of a month, if other 
users are experiencing the same issue.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>           email

________________________________
From: David Carlson 
<david.carlson....@gmail.com<mailto:david.carlson....@gmail.com>>
Sent: Saturday, December 23, 2023 4:36 PM
To: Gyle McCollam <gmccol...@live.com<mailto:gmccol...@live.com>>
Cc: Gnucash Users <gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

There is a bit of a learning curve with the process of importing files into 
GnuCash, and a major part of it is learning how GnuCash reacts to the 
particular text that the financial institution uses in the file.  I have found 
that I need to treat files from different banks quite differently.  One FI even 
reverses the signs of purchases vs payments compared to the rest of the world 
(even from other merchants using the same credit card servicer) in their OFX 
files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the import 
process and CSV imports use a different process depending the purpose of the 
import.

If you find that there are any quirks that appear to be wrong or strange come 
back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam 
<gmccol...@live.com<mailto:gmccol...@live.com>> wrote:
When I reached the end of the import file and continued to the reconciliation 
it eliminated all the duplicates and left only the original transactions.  So, 
I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>           email

________________________________
From: David Carlson 
<david.carlson....@gmail.com<mailto:david.carlson....@gmail.com>>
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam <gmccol...@live.com<mailto:gmccol...@live.com>>
Cc: Gnucash Users <gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam 
<gmccol...@live.com<mailto:gmccol...@live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import 
wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the 
matching transaction, but still was importing as new, which caused it to double 
everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@live.com><mailto:gmccol...@gyleshomes.com<mailto:gmccol...@gyleshomes.com>>
           email
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