Are you importing invoice data?
If so, an errant source file or not so meticulous review before import
might result in an improper account assignment.
If not, and you are in the habit of duplicating an invoice, then check
older documents for that customer as they may have similar problems.
(though you'd expect them to have raised a flag already as this one did)
I routinely duplicate vendor bills (and then adjust as needed) and have
caught myself a few times with similar issues when I duplicate one that
is non-standard.
Regards,
Adrien
On 11/10/25 5:35 PM, Liz wrote:
I have no idea how the A/R account became the Income account because I
would have used autofill on all of the invoices, as the tasks were
similar.
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