we are supposed to be on 2.0.17 if the user sent data and didn't click the PGP/MIME option this could be trouble
if you don't have the key for the sender this will be trouble check in Kleo/config, make sure you have the right keyserver. i think it should be hkp://keys.gnupg.net if you had a virus in your 'puter "the results can be unpredictable". Try Malwarebytes on it; I've had some luck with that
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