> There's been some discussion both on and off this list about the fact > that people don't use GnuPG (even with Enigmail) because it's 'too > hard'. I have friends that are reasonably intelligent who just can't > figure it out and, for the life of me, I just don't see why.
Better grab your reading glasses. :) Academic computer science literature is full of papers researching this subject. John Clizbe and I (speaking of, John's been gone for some time; I hope he returns soon) keep a curated list of some good ones. ===== Gaw, S., Felten, E. W., and Fernandez-Kelly, P. 2006. Secrecy, flagging, and paranoia: adoption criteria in encrypted email. In _Proceedings of the SIGCHI Conference on Human Factors in Computing Systems_ (Montreal, Quebec, Canada, April 22 - 27, 2006). R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, and G. Olson, Eds. CHI '06. ACM, New York, NY, 591-600. DOI= http://doi.acm.org/10.1145/1054972.1055069 Available at: http://www.soe.ucsc.edu/classes/cmps223/Spring09/Gaw%2006.pdf Garfinkel, S. L., Margrave, D., Schiller, J. I., Nordlander, E., and Miller, R. C. 2005. How to make secure email easier to use. In _Proceedings of the SIGCHI Conference on Human Factors in Computing Systems_ (Portland, Oregon, USA, April 02 - 07, 2005). CHI '05. ACM, New York, NY, 701-710. DOI= http://doi.acm.org/10.1145/1054972.1055069 Available at: http://simson.net/ref/2004/chi2005_smime_submitted.pdf Steve Sheng, Levi Broderick, Colleen Alison Koranda, and Jeremy J. Hyland. Why Johnny Still Can’t Encrypt: Evaluating the Usability of Email Encryption Software. Poster session, 2006 _Symposium On Usable Privacy and Security_, Pittsburgh, PA, July 2006. http://cups.cs.cmu.edu/soups/2006/posters/sheng-poster_abstract.pdf Alma Whitten and J.D. Tygar. Why Johnny Can’t Encrypt: A Usability Evaluation of PGP 5.0. In _Proceedings of the 8th USENIX Security Symposium_, Washington, DC, August 1999. http://bit.ly/OaEeTD Views, reactions and impact of digitally-signed mail in e-commerce. Garfinkel, Schiller, Nordlander, Margrave and Miller. Originally published somewhere in _Lecture Notes in Computer Science_, but I got mine from: http://groups.csail.mit.edu/uid/projects/secure-email/fc_smime.pdf Usability of Security: A Case Study. Alma Whitten and J. D. Tygar. Carnegie Mellon University Computer Science technical report CMU-CS-98-155, December 1998. http://oai.dtic.mil/oai/oai?verb=getRecord&metadataPrefix=html&identifier=ADA361032 _______________________________________________ Gnupg-users mailing list Gnupg-users@gnupg.org http://lists.gnupg.org/mailman/listinfo/gnupg-users
