Hi Ketan,

Thank you for your reply.

I tried what you suggested (including removing the new line from the end of 
the file) but we are still getting the same error.

Any other suggestions?

If it's relevant, running a script directly against a copy of the database 
is a viable option.

Cheers,
Jason


On Thursday, 18 April 2019 12:02:41 UTC-4, Ketan Padegaonkar wrote:
>
> Try:
>
> cat guid.txt | openssl dgst -sha256 -hmac 
> "TOKEN_GENERATION_KEY_FROM_CONFIG_XML" -binary | base64 > token
>
> You may need to remove the newline from the generated `token` file.
>
> - Ketan
>
>
>
> On Thu, Apr 18, 2019 at 8:48 PM Jason Smyth <jsm...@scimarketview.com 
> <javascript:>> wrote:
>
>> Hello,
>>
>> For some unknown reason one of our agents re-registered with a new GUID. 
>> We would like to revert it to its original GUID so that its history is 
>> maintained but we do not have a backup copy of the token.
>>
>> We restored the original GUID but now see token errors in the log when we 
>> try to bring the agent online:
>>
>> A token has already been issued for this agent.
>>
>> Is there a way we can recover the original token from the server or do we 
>> need to just accept the loss of agent history?
>>
>> Thanks in advance,
>> Jason
>>
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