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Jan. 30, 2003. 01:00 AM 
He turned around a failed state
HAROON SIDDIQUI

HYDERABAD—In India, good governance is often measured
by the steady supply of drinking water and
electricity. Not too long ago, citizens here got
neither when they needed it most, in 45-Celsius
summers. They kept candles and kerosene lamps. The
poor dug up wells and drew water by rope and pail. The
better-off drilled bore wells, powering them by
gas-run generators. Pollution went up, water tables
went down.

Into this chaos stepped a young premier, Chandrababu
Naidu. But not before a grand political soap opera. He
got there by toppling his thespian father-in-law, N.T.
Rama Rao. 

N.T.R., as he was called, was more ubiquitous than
Ronald Reagan. He had made more than 300 movies, many
Hindu mythology epics. Translating his popularity to
politics, he got elected premier of the state, Andhra
Pradesh, India's fifth largest. Then the widower
married a young singer. She had ambitions of her own.
She got the aging hero busy in nighttime religious
rituals in saffron clothes. And she controlled access
to him.

In 1995, his son and son-in-law rallied enough
legislators to pass a vote of non-confidence.  Naidu,
a former minister of technology, was a disciplined
workaholic. He got up at 4 a.m., did yoga and reached
for his laptop to fire off early morning E-mails to
his officials. 

Soon he was performing miracles. Supplies of water and
electicity got steadier. Garbage got picked up. The
streets were cleaner.

That was only the beginning. Naidu had a vision of
transforming this agricultural state of 76 million,
6.6 million of whom live in this capital city.

He promised to eradicate poverty, illiteracy and
corruption by 2020. He would ride the information
technology boom to prosperity. But the IT revolution
was already well underway in Bangalore, 650 kilometres
south. No matter.

Naidu cornered Bill Gates at the residence of the U.S.
ambassador in New Delhi and asked for 10 minutes.
Forty minutes of a power point presentation later, the
Microsoft chairman had agreed to open an office here.
Oracle, IBM, Motorola, GE Capital, Nortel and others
followed.

On another trip to Delhi, Naidu wooed James
Wolfensohn, governor of the World Bank. "He said
Andhra Pradesh was not his priority," Naidu recalled
in an interview. "But I briefed him what all we wanted
to do. So he came." Multi-billion dollar loans
followed, along with the prescribed pro-market
reforms.

Naidu privatized services, laid off thousands and
slashed subsidies, especially on rice and electricity.
Yet he got re-elected, proving that "good governance
can be good politics."

His regional party contested federal elections and won
enough seats to play kingmaker. It propped up the
Hindu nationalist minority government of Prime
Minister Atal B. Vajpayee but, being secular, did not
join it.

The move proved fateful. Naidu is untainted by the
expanding federal fundamentalist stain, while winning
kudos for keeping inter-communal harmony in his
domain. But he has tapped into federal coffers almost
at will. He has won the freedom to deal directly with
foreign governments, signing bilateral deals with
Singapore and Malaysia.

He is wiring all 20,000 local governments. Citizens
can get birth and death certificates, pay property
taxes and utility bills and apply for micro-loans, all
at the "single window" service, manned by clerks who
must "serve with a smile." 

Naidu duplicated his Cyber Towers and HiTec City with
a Genome Valley to grow the state's $1.6 billion
bio-tech industry. He set up a Pharma City to increase
the state's pharmaceutical exports of $350 million a
year, a chunk of it to Canada.

A regular at the Davos World Economic Forum, he
courted the corporate elite to his "partnership
summits" here. One this month attracted 1,500 people
from 23 countries, including a Canadian contingent
headed by David Kilgour, minister of state for Asia
Pacific. Earlier, Natural Resources Minister Herb
Dhaliwal was here exploring deals in the energy
sector. 

The GNP has been rising at between 6 and 7 per cent a
year, and literacy rates in double digits. Goldman
Sacks rates Andhra as the most successful state in
attracting foreign investment.

The architect of the Andhra miracle is not
charismatic. But the 52-year-old Naidu has an earthy
directness that appeals to the public. He disciplines
or fires bureaucrats on the spot during his surprise
inspections. The week I was here, he suspended one
whose figures didn't jibe with his laptop data. He
gave two others 48 hours to move to the village they
worked in, rather than commute to it, after villagers
complained that the officials were not readily
available.

"The poor used to be afraid to speak out," says Naidu.
"I've changed that."

More grandly, he has changed the culture of
governance, by growing the economy rather than
reallocating static resources. And he has pioneered a
revolutionary rebalancing of the highly centralized
Indian federalism. Both have had a liberating effect
never seen in these parts before.

-------------------------
Haroon Siddiqui is The Star's editorial page editor
emeritus. His column appears Thursday and Sunday. He
can be reached at [EMAIL PROTECTED]


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