Nothing came out of my contact with Jet. They basically told me the same thing what the airport rep said.
This is exactly what I was alluding to - in India they lack skills to keep their customers happy. If Indian markets were fully opened up to the West (instead of protecting Indian businesses), many Indian businesses would be out of biz. Jim. ----- Original Message ----- From: Jim Fernandes <amigo...@att.net> To: "goanet@lists.goanet.org" <goanet@lists.goanet.org> Cc: Sent: Monday, November 25, 2013 12:08 PM Subject: Re: [Goanet] Experience at Jet Airways Folks, Here is some positive news! Jet Airways reverted back to me earlier today. Based on the tone of the message it appears they are willing to look into the matter about my experience with them and help resolve it. I shall keep you updated on the outcome.
