Hi,Read your complaint in Goa net.To get a positive response from the Post Office, I suggest you lodge your complaint on this website:http://pgportal.gov.in/Choose the department from the drop down menu.I had a similar problem with my local post office. I lodged a complaint & got a response from the Post Master General that it would be considered when the annual staff requirement would be taken up in Dec.Dont forget to give your Mob no. You will get SMS alerts.Regards,Robin Viegas
rom: Nelson Lopes <nellope...@gmail.com>To: "Goa's premiere mailing list, estb. 1994!"<goanet@lists.goanet.org>Subject: [Goanet] inconveniences at post officeMessage-ID:<CAJP2+Q2JudL22CyGo=aspnfkw5_tdeha2xc4p9yzvebrj_g...@mail.gmail.com>Content-Type: text/plain; charset=UTF-8Conversation opened. 1 unread message.Skip to content <https://mail.google.com/mail/u/0/>Using Gmail with screen readers <https://mail.google.com/mail/u/0/>Nelson<http://www.google.co.in/intl/en/options/><https://accounts.google.com/SignOutOptions?hl=en&continue=https://mail.google.com/mail&service=mail><https://mail.google.com/mail/u/0/#inbox>SearchGmailCOMPOSELabelsInbox (50) <https://mail.google.com/mail/u/0/#inbox>Starred <https://mail.google.com/mail/u/0/#starred>Important <https://mail.google.com/mail/u/0/#imp>Sent Mail <https://mail.google.com/mail/u/0/#sent>Drafts (349) <https://mail.google.com/mail/u/0/#drafts>Circles <https://mail.google.com/mail/u/0/#circle>Letters <https://mail.google.com/mail/u/0/#label/Letters>Notes <https://mail.google.com/mail/u/0/#label/Notes>Personal <https://mail.google.com/mail/u/0/#label/Personal>Travel <https://mail.google.com/mail/u/0/#label/Travel>More------------------------------HangoutsMore*3* of *982*[image: Print all][image: In new window]inconveniences at Chinchinim Post officeInboxxNelson Lopes <nellope...@gmail.com>Oct 10 (1 day ago)to celsieSUPERINTENDENT Nelson Lopes,B.Sc,M.A.,M.Ed. LL.bPost Office, Mapusa ,Bardez, Goa 603, Dandeavado, Chinchinim, Salcette,Goa. 4037150832/2863327, 9850926276, email,nellopes25@gmail.comDate.13-10-2015SirSub;Inconveniences at Chinchinim Post office 403715The postal committee for Chinchinim post office consists of Mr NelsonLopes, Mr Martin Pereira, B.Sc. B.Ed, ex HM of Mount Mary`s High SchoolChinchinim, Mr Frank B Martins, Director of Francon`s Marine Accademy,Bandfoll, ChinchinimAt the behest of and under instructions of postal users of the village, thecommittee met the Post Master , with prior intimation, on Postal day10-October at 11a.m at the post office premisesOn several occasions for the past 2 years, orally and politely the SPM wasrequested for requisition of replacement staff not sanctioned for the last2 years. We are informed that normal periodic revision case/ process hasto be dealt with it by authorities suo mottu and that they have no say inthe sanction, or cannot even express the need for justified replacement.In fact we were shocked that there are occasional requests for deputation/training of the only clerk, thereby accentuating the already precariousposition. We inquired further and in the negative, whether the post officeis downgraded in terms of business canvassed or economic viability to denymuch needed replacement. This absence of much needed replacement hasresulted in long Q`s with Senior citizens in large numbers having toendure standing patiently, in spite of having the special privilege butfor the impatience, protests of general public. We want to stateemphatically that even though it is visible that the staff of two isstressed and stretched, they are doing the best they can without a murmurof complaint. The SPM in spite of his assigned duties is voluntarily seenrelieving the clerk of her mounting, time bound daily work pressures.Practically working daily beyond their schedule hours is an indication ofoverwork and magnitude of daily time bound ,unfinished routine.The work of issuing stamps, accepting Regd.mail, telephone bills, speedpost, issuing of stationery is now transferred to the only clerk, burdenfurther of having to deal with saving Bank, RD,MIS, NSC, TD, opening ofaccounts, payments, and rush of opening new Sukanya Samrudi accounts whichresults in frayed tempers, irritations, heated arguments and unwanted,avoidable delays. The malfunctioning of computers at times adds to the woesof users .The provision of amenity of sealing gum, it appears is regulatedby fixed expenditure constrainConsidering the volume of work , the business growth ,the number of clientsattached to Chinchinim post office, the new and added services rendered,it is but justified that the replacement be provided immediately to providesatisfactory service and the authorities should know better, withoutforcing us to agitate, complain, demand the totally justified replacement,discontinued over two yearsIt is our honest appeal on behalf and at the request of users of ChinchinimPost office facility to the authorities to be sensitive and immediatelyappoint forthwith the much needed replacement and not to economizeunnecessarily, thereby increasing our frustrations, exhausting the limitsof patience and compelling us to resort to unpalatable, drastic means toaddress our just grievances by replacementWe are sure that better sense will prevail and the authorities will do theneedful at the earliestThanking you in anticipationYours faithfullyNelson Lopes Mr Martin Pereira. Mr Frank B Martins(9404142718)(9850127276)Click here to Reply, Reply to all, or Forward5.7 GB (38%) of 15 GB usedManage <https://accounts.google.com/b/0/ManageStorage?hl=en>Terms <https://www.google.com/intl/en/policies/terms/> - Privacy<https://www.google.com/intl/en/policies/privacy/>Last account activity: 22 hours agoDetailscelsie diasdcelsie82@gmail.comShow details
