I like to bring the following points:Yesterday evening when I dialed 1912reg. electrical problems, I was surprised to note the difference when we were earlierdialing 1912 we were able to understand the language either in English orKonkani, but now the system has changed, now there are 3 language options: onein Marathi, Hindi, and English for selection of Language. I chose English as Iam comfortable to understand and clear the problems faced by consumer. Afterselecting the language, I was further given 3 options:- when I selected the 2ndoption from the tape recorded message, it asked for consumer no. with 12 digitsbut on checking the bill the consumer no. does not have 12 digits but consumer i.d. is given.Then it kept on repeating for some time, finally I was told I will be directedto the customer representative who will speak to me to clear the doubt. Thecustomer rep. came when I took the option of English and he talked with meMarathi instead of English though I used option in Englsih but since I am notcomfortable in Marathi but could understand and so I replied in Konkani. Hesaid voice is not clear and disconnected the line. I thought it must be some networkproblem and so again I dialed the Helpline and answered in Konkani. Again hedisconnected the second time. At least for me I can understand little bit ofMarathi but what about other Goans who have never learned Marathi besides theirown Mother tongue Konkani.Earlier while in Bombay, I couldnot well versed in Marathi well but when I spoke all others around wouldridicule me as I did not have proper grasp of the Marathi language. But now when I am in Goa, I talked in Konkani believingit is an official language of Goa and is much easier to pick up.I understand that about 400electrical line helpers have got jobs though many of them beingMigrants but our locals are neglected as they have no say and are not backed by the dual minded influentialpoliticians.As all of us know our ancestralheritage of Konkani is talked in our Society as this language makes nodistinction irrespective of community, race, colour etc. The Official languageof Konkani is spoken in our society from grassroots level and being ourproperty it can be verified with documentary facts. If Konkani today getsneglected for the sake of Marathi, our sentimental traditional language willnever develop and will have no importance in any level, be it any level Government or academic etc. for the peaceful harmony of Goa. Or else it will dry out if neglected by ourwell versed influential politicians around the State of Goa. As our well verseddual minded politicians know how to misguide the language issue by giving us moreabout statistics of journalists, poets, writers etc., who have neglected our traditionallanguage of Kokani. The roadmap of ourlanguage is Konkani and its History is deeprooted in our culture. Its purpose will be defeated as Official Language if itis not used in official purpose and it would lead to deletion of thishistorical ancient traditional language Kokani in our everyday life. Also Iunderstand that Konkani is Indo Aryan Language. We all respect the language of Marathi butthe cunning master politicians do not respect our Konkani Language and misguideGoans.Today our Central Government has done lot of good like products MAKEIN INDA and so now INDIAN ENGLISH LANGUAGE IS MADE IN INDIA also. I cantunderstand why the avaricious dual minded politicians especially in Goa aretrying their best to gain a POLITICAL mileage before elections and they are notbacking INDIAN ENGLISH LANGAUGE AS MADE IN INDIA. Otherwise we make everyproduct to be in Made in India successfully forgetting our Indian English.Also LED LIGHT BULBS which waspurchased for Rs.25.00 each in June was not working and so I called Customercare in Delhi who directed me talk to customer care in Goa. Last month whenthey came to Goa , Electricity Dept., I showed the faulty LED bulb, they gave me replacement but now we noticedthat other 2 bulbs starts blinking in the night but other tubelights do notblink. I thought earlier it was voltage problem but if it was voltage issue, Idon’t understand why the other tubelights are not blinking. Inspite of callingthe customercare in Goa who does not bother to respond which was given as772208387. It is a loss for me and gain for the company who supplied LED BULBS toGoa.Today Vidharba wants to carvetheir own State away from Maharashtradue to various factors like neglect of development in that State but it isstrongly opposed by the Opposition Lobby who are stopping the freedom rights of people of Vidharbha.Dont you agree that this languageof Konkani will be forgotten and neglected if Marathi is given more importance than our traditional mother tongue Konkani. I am sure it can develop if notneglected but otherwise it will create differences in minds of Goan youth reg.Language in future. With regards, Celes