I agree. They are very high handed and can be a nuisance. Bernice
Sent from my iPhone > On 20-May-2018, at 11:04 PM, Nelson Lopes <nellope...@gmail.com> wrote: > > Tatasky high handedness ID1046738272 > > As the annual plan was about to expiry, query was directed to inform me > only by emails about the exact date for recharge and amount for monthly > installment, It was also clarified that recharge was to be by monthly > installment with no add on channels .In spite of simple instructions the > officials constantly tried to deviate from the issue repeatedly demanding > to know what the problem was . After delay and various emails and > telephonic conversations, I was directed to pay Rs 445/ for a month of 30 > days from date of recharge and which I did on 18 May. > > I was also provided with fees for add on channels, which were only > subscribed to during ISL football league .It was deceitful and cheating > ,when s soon as I recharged with the amount, it was unethically > appropriated to channels some of which were never subscribed and further > asking to recharge again for the whole year as in the past and threatening > to disconnect . Recharge was finally done on 18 May. The provider refused > to provide and ignored my request for no add on channels > > The Tata sky in arrogance has refused all my subsequent e mails before > deactivating. It is the common experience that Tatasky has been acting > against the wishes of the subscribers and request for service When add on > channels are not disconnected unless specifically asked and without demand > for recharge, on what basis long term package can be deactivated without > specific request ? It is logical that if the basic service cannot be > continued after payment of requested fees, the amount should be returned > Refusal to clarify the use of Rs 445/ for recharge is indeed high > handedness Those who still remain with the Tatasky will do well to > reconsider continuation with the arrogant service > > Nelson Lopes Chinchinim